Travel disruption – live: Calls for automatic airline refunds grow as Wizz Air adds to advance cancellations

Consumer advice brand Which? has posted a guide on claiming compensation for flights missed due to delays.

It says passengers are unlikely to be refunded if the delays are due to the airport rather than the airline.

British Airways has cancelled 140 short-haul flights to and from its main base, London Heathrow airport on Monday.

The Independent calculates 26 domestic flights have been grounded, including four round-trips from Heathrow to Edinburgh and two to both Aberdeen and Glasgow. inverness, Manchester, Newcastle and Jersey are also affected.

One hundred and fourteen international flights are cancelled, including four round-trips from Heathrow to Amsterdam and holiday flights to Faro, Malaga and Venice.

Helen Coffey and Simon Calder have compiled a list of all cancelled flights here:

Dublin Airport officials have been summoned to an urgent meeting with Irish junior minister Hildegarde Naughton today after “significant queues” yesterday forced the airport to admit that some passengers could miss their flights.

In a statement on Sunday, the Department of Transport said Transport Minister Eamon Ryan and Ms Naughton have “expressed deep unhappiness” over the scenes at the airport over the weekend. Irish prime minster Micheal Martin said the situation was “not satisfactory”.

As a reminder of what it was like yesterday, see the following video which features scenes not dissimilar to those at Bristol airport this morning [see earlier post].

The chaos continues at Dublin airport today, as snaking queues reportedly started building up in the early hours of this morning (Helen Coffey writes).

A passenger shared video filmed at 3.40am, in which long lines can be seen waiting for security.

“Queues thick with people growing in depth too,” tweeted Dr Barrett, alongside the footage. “Management well aware for months – worse it’s getting.”

They added: “Time through security display has been turned off ... sums it up really.”

Manchester Airport has been criticised for pinning the blame for mass flight delays on airlines and baggage handlers.

In a statement, the airport apologised for the disruption but said delays at check-in and baggage reclaim were the responsibility of airlines and ground handling firms, which run their own services.

It added that staff were “in contact with the senior management teams of the relevant airlines and ground handlers” to “understand the cause of these issues”.

Twitter users were not satisfied by the airport’s statement and voiced their disagreement.

“Another statement that pretty much blames everyone else ... They seem in denial. Management overhaul needed,” one wrote.

Manchester airport also said it was working to make security waiting times shorter – which one user alleged was because of a shortage of security staff.

They wrote: “How are the ‘airline companies’ to blame for the ridiculous and dangerous security queues?? This is a shameful statement as a large number of ‘Security’ were laid off at the start of covid as you didn’t want to make up the furlough shortfall!!”

After delays at the airport earlier in Spring, a spokesperson said it was “under-resourced” and trying to recruit more staff.

Stranded travelers have reportedly compared the scenes at Bristol airport to “a zoo” with scenes of disorder and confusion.

Over the weekend, the chaos at Bristol saw thousands of passengers arrive to board flights ahead of the May half term and bank holiday weekend.

Today, passengers reported having to wait hours to even enter the airport building.

The following pictures were taken at Bristol airport today.

Britons waited for two hours outside Amsterdam’s Schiphol Airport amid half term holiday chaos, with flights jetting off without passengers who were stuck in queues (Josie Adnitt writes).

Queues stretched from outside the building through to security with the airport blaming staff shortages for the delays.

Passengers said they waited for around two hours outside and then spent up to a further hour in various lines inside the terminal.

EasyJet customers in the queue had already faced additional delays after their Saturday flights were cancelled due to “IT issues”.

Carriers besides easyJet are suffering long delays. At Bristol and Manchester airports, many Tui and Jet2 passengers are departing two or three hours behind schedule.

Many Tui customers waited all day at several airports over the weekend only to find their entire holiday eventually cancelled.

A Tui spokesperson said: “The half-term holidays are always an incredibly busy period with many customers looking to get away.

“Unfortunately, due to various operational and supply chain issues a small number of flights have been delayed or cancelled.

“We’d like to reassure customers that we are doing everything we can to minimise delays and will be in direct communication should their holiday be impacted.

“We can confirm all passengers awaiting inbound flights from destination have been able to stay in their hotels and meals have been provided. We are in touch and will update them with revised travel plans as soon as we can.”

After grounding dozens of holiday flights over the weekend, particularly to and from London Gatwick, easyJet has done the same on Monday morning. At least 32 departures have been axed at the Sussex airport, affecting more than 5,000 passengers.

Britain’s biggest budget airline made hundreds of cancellations last week, and on Friday decided pro-actively to axe 240 flights up to 6 June.

While most of Monday’s cancellations were advised two days ago, the grounding of the dawn flights to Seville and Rome was announced only an hour ahead. The airline blamed the impact of air-traffic control restrictions at Gatwick on Sunday evening.