Letter: Accidental discovery of postage price rise

Sir: Our postal services are, on the whole, excellent and compare very favourably with other countries. But why, each time charges are raised, is it impossible to get the Royal Mail International leaflet telling one the new rates until long after they have taken effect? Since the new rates must have been agreed months before, it should be easy to provide these leaflets; but, to the embarrassment of local post offices and the inconvenience of customers, the information is never available at the time of change.

Yours faithfully,

ANTHONY STORR

Oxford

6 November