Virgin Media down again after provider apologises for earlier outage

Virgin Media has gone down again for many customers just hours after the internet service provider apologised for outages which plunged thousands offline on Tuesday morning.

The provider said at around 11.30am on Tuesday 4 April that it had fixed the problems which first started at around 2am that morning.

However, at 5:25pm the company apologised again, saying some customers had “seen a repeat of an earlier issue”.

“We apologise again to those impacted, our teams are continuing to work flat out to find the root cause of the problem and fix it,” the statement read.

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