Independent TV
Showing now | News
01:32
Loose Women’s Sophie Morgan says wheelchair was ‘broken’ by staff during BA flight
Loose Women star Sophie Morgan has shared footage of airport staff damaging her £5,000 wheelchair after a British Airways flight.
Sharing footage online, she documented staff at Heathrow attempting to “break apart” the wheelchair after it was assembled “completely wrong” during a flight between Los Angeles and London on Monday 30 January.
Speaking to The Independent following the incident, Ms Morgan said that “enough is enough”.
“If you insist on treating us this way, you leave us no choice, I’m coming for you,” she added.
In a statement responding to the incident, British Airways said: “We’re extremely sorry for Sophie’s experience and we’re investigating what happened as a matter of urgency.”
“We’ve been in contact with Sophie to sincerely apologise and to resolve the matter with her directly.”
Click here to sign up for our newsletters.
Up next
01:51
Gérard Mestrallet on the challenges of bringing infrastructure to the region of AlUla
02:07
Sir George Iacobescu, chairman of the Canary Wharf Group on the investment into the historic region of AlUla
02:00
Oliver Ripley of sustainable hotel group Habitas talks about how AlUla challenged his preconceptions of Saudi Arabia
02:09