Stay up to date with notifications from The Independent

Notifications can be managed in browser preferences.

Why did American Airlines cancel hundreds of flights? Advice for passengers

Airline says 1% of flights will be cut until at least 15 July

Graeme Massie
Los Angeles
Monday 21 June 2021 15:58 EDT
Comments
American Airlines cancels hundreds of flights over staffing shortage

Your support helps us to tell the story

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.

At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.

The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.

Your support makes all the difference.

American Airlines is cancelling hundreds of flights until mid-July because of bad weather, staffing shortages and maintenance issues.

American, which is the world’s largest airline, says that it will cut one per cent of its schedule until next month, after cancelling hundreds of flights over the weekend.

It says that it is also struggling to deal with a spike in passenger demand in the US as people start traveling again as the pandemic eases.

“The first few weeks of June have brought unprecedented weather to our largest hubs, heavily impacting our operation and causing delays, canceled flights and disruptions to crew member schedules and our customers’ plans,” said spokesperson Shannon Gilson.

“That, combined with the labor shortages some of our vendors are contending with and the incredibly quick ramp up of customer demand, has led us to build in additional resilience and certainty to our operation by adjusting a fraction of our scheduled flying through mid-July.”

The airline canceled around 300 flights over the weekend, another 100 on Monday and is projecting around 80 cancelations a day until 15 July.

American Airlines says that customers impacted have already been informed, or will soon be if their flights have been cancelled.

It says it is trying to read the cancellations out throughout its system, but major hubs like Dallas-Fort Worth will see more of them.

“We made targeted changes with the goal of impacting the fewest number of customers by adjusting flights in markets where we have multiple options for re-accommodation,” the company added.

The Transportation Security Administration says it screened more than 2.1m people on Sunday, the largest number since March 7 2020.

That figure is still 23 per cent below the 2.7m people it screened two years ago, before the pandemic started.

American advises anyone whose flight is cancelled to use one of three options to reschedule:

  • Tap on your scheduled flight in the American Airlines app to search and reschedule
  • View and change your flight under “your trips” on aa.com
  • Use an airport kiosk to scan your boarding pass to re-book your travel.

Join our commenting forum

Join thought-provoking conversations, follow other Independent readers and see their replies

Comments

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in