Stay up to date with notifications from The Independent

Notifications can be managed in browser preferences.

‘I just got so pissed’: Man rants about being moved from plane seat for mother and baby

‘We booked these tickets MONTHS ago and they wanted to just give them to a mom and a crying baby,’ says irate passenger

Lucy Thackray
Thursday 25 August 2022 04:56 EDT
Comments
Related video: Key Things To Know When Traveling During COVID-19

Your support helps us to tell the story

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.

At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.

The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.

Your support makes all the difference.

A man has slammed an airline which switched his plane seats so that a mother and baby could sit in them.

In the rant shared to online forum Reddit – titled “They almost forcefully gave my plane seat to a mom with a baby” – the man said that he and his partner had paid extra to book bulkhead seats, at the front of the cabin, as it was a transatlantic flight and “we wanted to be more comfortable”.

“Then three days before our trip we get a email that says your seats have been changed to a few rows back,” he continued.

“Mmm what?? We got downgraded but we paid extra for those seats??

“So naturally we were both upset and instantly called the airline support... which took two hours of waiting.”

He claimed that when he got through to the airline’s customer service, they explained that a mother and baby needed those front-of-cabin seats.

The passenger was infuriated, saying: “We booked these tickets MONTHS ago and they wanted to just give them to a mom and a crying baby... that’s gonna be on my plane now??

“Also this is a 10-hour plane ride btw it’s not like a short trip why would this mom bring her baby anyway.”

The man said that airline staff told him the mother needed “easy access to the bathrooms” and “to put her baby bed in front and all that”, presumably alluding to the baby cots often found in front of bulkhead seats.

“After a lot of back and forth we got upgraded seats; not first class but good seats with ‘the same legroom’,” wrote the put-out man.

“I don’t know, I just got so pissed – why is a mother travelling with such a young child? Why did they act like I was the crazy one for not wanting to give up our seats we paid for to a ’helpless mother’ who needs it?” he concluded.

While some Reddit users agreed with the rant, others felt the man wasn’t being understanding enough about the parent and small child’s needs.

“So you basically had to spend 2+ hours of your life arguing with someone to get what you paid for... That sucks honestly... You should tweet about the airline and tag their official twitter handle,” wrote one commenter.

In the comments, the original poster said the flight had been with Scandinavian Airlines (SAS) and that he would avoid travelling with them in future.

“If a mom and kid want special seats they should book especially early. Snooze ya lose would be my policy (my actual policy would involve no kids on airplane but yea),” wrote another user.

“If they want those seats to be given to parents with babies, they shouldn’t sell them to other people and should just keep them reserved as parent seats,” suggested another travel fan.

One user felt the couple simply should have been warned in advance that their seats could change.

“So this is common for the bulkheads because on larger planes this is where the bassinet seats are. I used to be a travel agent and even if somebody paid to reserve those seats we always had to tell them that it’s possible they’ll be changed if a parent needed the bassinets,” they said.

“This sucks. However, it’s important to note that infants are seated at the bulkhead on long haul flights due to the location of the baby bassinet,” agreed another.

Some spoke out against what they felt was “parent shaming” about babies or children being on flights.

“You sound like a genuinely miserable, terrible person,” commented one person.

Earlier this week, model and Instagram personality Vogue Williams ranted on her podcast about a “piece of sh*t” man who had been reluctant to move seats for her and her family on a plane.

Join our commenting forum

Join thought-provoking conversations, follow other Independent readers and see their replies

Comments

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in