Stay up to date with notifications from The Independent

Notifications can be managed in browser preferences.

Thousands of easyJet passengers grounded on second day of flight chaos

British Airways and KLM have also made cancellations on Monday, unrelated to Sunday’s air traffic problems over France

Simon Calder
Travel Correspondent
Monday 02 September 2019 12:01 EDT
Comments

Your support helps us to tell the story

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.

At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.

The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.

Your support makes all the difference.

As tens of thousands of airline passengers grounded by an air traffic control failure in France try to find alternative routes to their destinations, thousands more have been hit by fresh cancellations.

Britain’s biggest budget airlines, easyJet, was expecting Monday 2 September to be one of the busiest days in its history – with 191,883 passengers expected to travel to, from and within the UK.

But thousands fewer will be carried, as the airline has cancelled at least 20 flights to and from Gatwick airport alone.

Departures to Lisbon, Madrid, Rome and Vienna are among those grounded.

On Sunday, 100 flights to and from Gatwick were cancelled due the French air traffic problem. Many others were grounded at Bristol, Luton, Manchester and Stansted airports, with services to Scottish and Northern Irish airports badly disrupted.

A spokesperson for the airline said: “easyJet can confirm that some of its flights from London Gatwick today, 2 September, are disrupted following yesterday’s French ATC failure.

“For all passengers flying with us today to and from Gatwick, we strongly recommend that they check the status of their flight on our Flight Tracker for real time information before going to the airport.

“Customers on cancelled flights will be given the option of transferring their flight free of charge or receiving a refund. We will also provide hotel rooms and meals for customers who require them.

“Whilst these circumstances are outside of our control, we apologise for the inconvenience caused and would like to reassure customers that we are doing everything possible to minimise the disruption.”

British Airways has also cancelled 16 flights to and from Heathrow and Gatwick airports, including two round-trips between Heathrow and Dublin.

Despite the cancellations, a BA spokesperson said: “We plan to operate our normal schedule today.”

In Amsterdam, a two-hour strike by KLM ground staff belonging to the FNV union has finished – but dozens of flights have been cancelled, including links with Bristol and Edinburgh.

The airline said: “KLM regrets this and will do its utmost to limit the inconvenience.”

Under European air passengers’ rights rules, travellers whose flights are cancelled are entitled to be rebooked on the same day. If the cancelling carrier has no available flights, it must buy a seat on any available airline.

Join our commenting forum

Join thought-provoking conversations, follow other Independent readers and see their replies

Comments

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in