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Delta cancels meal service on more than 200 Detroit flights after ‘food safety issue’

Hot food preparation was shut down following an inspection

Amelia Neath
Tuesday 15 October 2024 09:34 EDT
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More than 200 flights suspended their hot meal services after a food inspection found a safety issue
More than 200 flights suspended their hot meal services after a food inspection found a safety issue (Getty Images)

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More than 200 Delta Air Lines flights out of Detroit Metropolitan Airport had their meal services cancelled after a routine inspection found a “food safety issue” in the catering facility.

Passengers flying in Delta One, the airline’s premium travel experience, or First Class on select coast-to-coast flights, as well as all passengers on international flights, usually receive a hot meal while onboard a Delta flight.

The decision to close the catering service on Friday (11 October) came after Delta was notified of a “food safety issue” following a routine inspection of the Detroit facility.

A Delta spokesperson told The Independent: “During a recent inspection at a DTW [Detroit Metropolitan Airport] kitchen, Delta’s catering partner was notified of a food safety issue within the facility.

“Delta and its catering partner immediately shut down hot food production and subsequently suspended all activity from the facility.

"Hot food and other onboard provisioning will be managed from other facilities.

"As safety is always our top priority, we will continue to take necessary precautions to ensure food safety, and we apologise to our impacted customers for any inconvenience to their travel experience," Delta added.

It is unclear what kind of food safety issue was uncovered in the catering facility as it is "yet to be officially determined” a Delta spokesperson added to Fox Business.

However, the airline said no employee or customer illnesses were reported and that it compensated its affected customers who did not receive a hot meal with travel vouchers or frequent flyer miles.

The catering shutdown comes months after a Delta flight that departed from Detroit was forced to make an emergency landing in New York after passengers were severed a “spoiled” in-flight meal service.

Flight 136 departed Detroit Metropolitan Wayne County Airport for Amsterdam on 2 July but diverted to JFK airport once the “contaminated” meal, a mouldy chicken dish, was discovered.

The Airbus A330 landed safely at JFK at 4am the following morning and was met by medics to treat affected passengers.

The airline only served pasta in the main cabin on about 75 international flights in the following days.

A spokesperson for the FDA said that while they are aware of the situation, the do not discuss possible or ongoing investigations.

“The FDA is committed to working with our state partners to ensure that the products we regulate are safe and effective.

“Food safety is a shared responsibility that involves many parties, including producers, distributors, manufacturers, retailers, and regulators”.

For more travel news and advice, listen to Simon Calder’s podcast

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