Stay up to date with notifications from The Independent

Notifications can be managed in browser preferences.

British Airways suspends summer flights from London Heathrow to Abu Dhabi

Engine supply chain problems have put the UAE summer flights on pause

Natalie Wilson
Thursday 19 December 2024 06:54 EST
Comments
BA’s Boeing 787 Dreamliners are powered by Rolls-Royce Trent 1000 engines
BA’s Boeing 787 Dreamliners are powered by Rolls-Royce Trent 1000 engines (Getty Images)

Your support helps us to tell the story

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.

At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.

The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.

Your support makes all the difference.

British Airways has suspended flights between London Heathrow and Abu Dhabi next summer amid ongoing aircraft delivery delays.

The Middle Eastern route is the latest airline schedule change due to the slow supply chain of Rolls-Royce Trent 1000 engines that power BA’s fleet of Boeing 787 Dreamliners.

BA resumed the daily Abu Dhabi service in April after a four-year pause due to the pandemic.

The long-haul flights to the UAE capital will now be put on pause for the summer travel season between 30 March and 25 October 2025.

Passengers due to depart Heathrow for Zayed International with BA in 2025 may now have to fly to Dubai and board a 1.5-hour bus between emirates.

BA offers affected travellers same-day rebooking options with other airlines, or they can request a full refund.

Customer guidelines on the route suspension state that BA flights to Dubai can be rebooked on “any date within ticket validity”, but if rebooking onto an Etihad or Qatar Airways flight, they can be rebooked within 14 days from the original travel date.

In October, BA cancelled the resumption of daily flights between Heathrow and Kuala Lumpur this winter as well as its New York flights from London Gatwick over a five-month period.

The flag carrier also suspended one of two daily London Heathrow-Doha links due to the same technical issues.

A spokesperson for British Airways said: “We’re disappointed that we’ve had to make further changes to our schedule as we continue to experience delays to the delivery of engines and parts from Rolls-Royce – particularly in relation to the Rolls-Royce Trent 1000 engines fitted to our 787 aircraft.

“We’ve taken this action because we do not believe the issue will be solved quickly, and we want to offer our customers the certainty they deserve for their travel plans. We’ve apologised to those affected and are able to offer the vast majority a flight the same day with British Airways or one of our partner airlines.

“We continue to work closely with Rolls-Royce to ensure the company is aware of the impact its issues are having on our schedule and customers, and seek reassurance of a prompt and reliable solution.”

A Rolls-Royce spokesperson called the delays “challenging industry wide supply chain constraints”.

They said: “The Trent 1000 is an important engine for our customers and our business. Its reliability is proven, with over 20 million in service flying hours since its entry into service in 2011.

“We have been taking decisive action and moving quickly to prioritise the resources needed to reduce the impact created by the current industry wide supply chain constraints, it’s the highest priority for our Civil Aerospace division.

“Over the last 12 months we’ve introduced a number of initiatives to reduce the impact on our customers. Our Trent 1000 Task Force has been working at pace to deliver these improvements, drawing on our world-class engineering and technology capability. This Task Force brings together people from across our operations, supply chain, engineering, technology, safety and planning teams.”

For more travel news and advice, listen to Simon Calder’s podcast

Join our commenting forum

Join thought-provoking conversations, follow other Independent readers and see their replies

Comments

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in