Stay up to date with notifications from The Independent

Notifications can be managed in browser preferences.

Eurostar announces how EU’s post-Brexit rules will change journeys out of London

Eurostar is spending 10 million euros (£8.5 million) overhauling border facilities at St Pancras

Neil Lancefield
Wednesday 22 May 2024 09:08 EDT
What are the new post-Brexit border controls starting on April 30?

Your support helps us to tell the story

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.

At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.

The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.

Your support makes all the difference.

Eurostar passengers from the UK will have to use electronic kiosks before checking in for London departures when new post-BrexitEU border rules come in this year.

The cross-Channel train operator said passengers must use the machines at St Pancras station to register their passport, facial image and fingerprints, and answer four questions about their trip.

This will be required under the EU’s Entry/Exit System (EES), which is expected to come into force on October 6.

Travellers pass by an Eurostar train at Lille’s train station
Travellers pass by an Eurostar train at Lille’s train station (Getty)

After the UK voted to leave the European Union and the government negotiated for British travellers to become third-country nationals subject to a range of restrictions.

The European Union is planning to introduce an “Entry/Exit System” (EES) that will record the movements of non-EU visitors. Shortly afterwards – in mid 2025, according to the latest plan – prospective UK visitors to the Schengen area will have to apply online for permission to enter.

Eurostar insisted passengers will experience a “seamless and stress-free journey” despite the extra checks.

It is not intending to change its current guidance that customers should arrive up to 90 minutes before their train’s departure time.

Eurostar is spending 10 million euros (£8.5 million) overhauling border facilities at St Pancras.

It is installing three registration areas housing a total of 49 kiosks a short walk from its check-in area.

Prime position: a Eurostar train at St Pancras station
Prime position: a Eurostar train at St Pancras station (AFP/Getty)

This is more than twice as many kiosks as the amount recommended by French officials.

The machines are self-service but staff will be on hand to help passengers who need assistance.

After a passenger has used a kiosk, checked in, and passed through security and UK exit checks, they will still need their EES registration to be completed by French border officers, who will scan their fingerprints again.

EES will apply to people from non-EU countries such as the UK entering the EU.

Once a person is registered, they will not need to have their fingerprints scanned for subsequent trips in the following three years.

Those passengers will still need to use a kiosk, but can pass through French border checks via electronic gates rather than be dealt with by an officer.

Eurostar hopes the removal of the need to stamp all UK passports on every trip means the border process could be quicker under EES.

Eurostar station in Paris
Eurostar station in Paris

Eurostar chief stations and security officer Simon Lejeune said: “We’re not going to ask our customers to arrive earlier for EES.

“We’re still going to maintain the current check-in times.”

He added: “What we want to do is offer all our passengers the most fluid experience.”

Richard Thorp, engineering director at HS1 Ltd, which owns St Pancras, said: “People are nervous going through borders sometimes anyway, it’s not a usual process for them.

“This is a change to that process that we need to communicate and get people ready for.

“There’s nothing to be scared of. It’s not difficult, the questions aren’t going to be confusing.”

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in