Stay up to date with notifications from The Independent

Notifications can be managed in browser preferences.

11-hour stopover added to London-Australia flight due to Heathrow cap

The Australian airline is one of many that has had to reschedule, cancel or reduce flights due to Heathrow’s passenger cap

Aisha Rimi
Tuesday 19 July 2022 04:07 EDT
Comments
Qantas have admitted that the solution ‘isn’t perfect’, but it was the best they could come up with
Qantas have admitted that the solution ‘isn’t perfect’, but it was the best they could come up with (Getty Images)

Your support helps us to tell the story

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.

At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.

The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.

Your support makes all the difference.

Qantas has been forced to make drastic changes to its flights heading to Australia due to Heathrow Airport’s recently imposed passenger cap.

The airport enforced a daily limit of 100,000 passengers as it struggles to cope with high demand and staff shortages.

As a result, Qantas’ flight QF2 from London to Sydney will now depart nine hours earlier and will include an 11-hour stopover in Singapore.

Qantas have admitted that the solution “isn’t perfect”, but it was the best they could come up with.

“Like all airlines, we’re disappointed at the decisions made by Heathrow Airport to suddenly reduce passenger capacity and we are doing all we can to minimise the impact of this on our customers,” a Qantas spokesperson told Executive Traveller.

“We have two flights a day to London and we want to preserve them at all costs given people’s travel are at stake.

“We’ve managed to negotiate a workaround that isn’t perfect but will get our customers to their destination. We continue to work with Heathrow on improving this situation.”

During the lengthy Singapore stopover, the airline will offer accommodation for passengers.

Despite the changes, the flight will arrive in Sydney close to the same time it was originally scheduled to, about 5:10am.

So far, flight QF2 is the only Qantas flight affected by the Heathrow cap, but other airlines have also had to reschedule, cancel or reduce flights.

UAE-based airline Emirates initially refused to comply with Heathrow’s demands. Dubai’s flagship carrier released a scathing statement, claiming the airport had brought the current situation on itself.

“Heathrow Airport chose not to act, not to plan, not to invest,” Emirates said.

“Now faced with an ‘airmageddon’ situation due to their incompetence and non-action, they are pushing the entire burden – of costs and the scramble to sort the mess – to airlines and travellers.”

However, following discussion between the Emirates President and Heathrow CEO, the airline says it is now “willing to work with the airport to remediate the situation over the next two weeks, to keep demand and capacity in balance and provide passengers with a smooth and reliable journey through Heathrow this summer.”

Join our commenting forum

Join thought-provoking conversations, follow other Independent readers and see their replies

Comments

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in