") no-repeat center center;background-size:10px 16px;content:' '}@media(min-width:768px){.gpjOba::before{display:none}}.kWYnHL{min-height:389px;margin-bottom:16px;clear:both}@media(min-width:1000px){.kWYnHL{min-height:380px}}.hWxisF{width:100%;box-sizing:border-box}@media(min-width:768px){.hWxisF{max-width:634px}}@media(min-width:1250px){.hWxisF{max-width:622px}}.dvfakS{display:flex;width:auto;box-sizing:border-box;align-items:center;justify-content:flex-start;gap:4px;color:#ec1a2e}.ctXiMg{display:block;font:bold 14px/20px 'Indy Sans','Indy Sans Fallback',sans-serif;text-decoration-line:underline;margin-block:0;text-align:center}.CRIit{display:inline-flex;align-items:center;justify-content:center;gap:4px}.CRIit:hover .sc-aja53j-2,.CRIit:hover .sc-a5wy94-0{color:#ac2a2c}.ghJHgZ{font:normal 16px/20px 'Indy Sans','Indy Sans Fallback',sans-serif}.jlvSeZ{display:flex;position:relative;overflow:hidden;width:auto;height:40px;flex-direction:column;order:-1;gap:8px;opacity:1;transition:all .5s ease-in-out;transition-behavior:allow-discrete}.jlvSeZ::after{--fade-from:rgba(255,255,255,0);--fade-mid:rgba(255,255,255,0.5);--fade-to:#fff;position:absolute;bottom:0;left:0;z-index:1;width:100%;height:40px;background-image:linear-gradient(to bottom,var(--fade-from) 0,var(--fade-mid) 50%,var(--fade-to) 100%);content:'';opacity:1;transition:opacity 150ms ease-out}@media(min-width:768px){.ifXxYf{order:-1}}@media(min-width:768px){.gYsKvs{display:flex;position:relative;align-items:flex-start;margin-top:12px}}@media(min-width:1000px){.qHctg .taboola{display:none}}.qHctg:has(#taboola-carousel-thumbnails){min-height:426px}.qHctg:has(#taboola-mid-article-thumbnails-crime){min-height:405px}@media(min-width:1000px){.qHctg:has(#taboola-carousel-thumbnails),.qHctg:has(#taboola-mid-article-thumbnails-crime){min-height:0}}.hCEqSm .tp-container-inner,.hCEqSm .sc-1suqprf-0{position:relative;box-shadow:0 -22px 16px 22px rgba(255,255,255,0.95)}.hCEqSm.closed{display:none}.jZkFWa{width:32px;color:#3b5998}@media(min-width:768px){.jZkFWa.mobile-only{display:none}}.jZkFWa:hover{color:#2f4779}.iyaxjG{width:32px;color:#000}@media(min-width:768px){.iyaxjG.mobile-only{display:none}}.iyaxjG:hover{color:#4e4e4e}.bxTlJH{width:32px;color:#25d366}@media(min-width:768px){.bxTlJH.mobile-only{display:none}}.bxTlJH:hover{color:#1da851}.cSnwsm{width:32px;color:#ec1a2e}@media(min-width:768px){.cSnwsm.mobile-only{display:none}}.cSnwsm:hover{color:#ac2a2c}.wViVX{display:flex;gap:12px}.kWPFaS{position:fixed;top:0;left:0;z-index:2147483644;background:rgba(0,0,0,0.5);cursor:pointer;opacity:0;transition:opacity 300ms ease-in-out}.kWPFaS.overlay-background--open{width:100vw;height:100vh;opacity:1}.gXmchn{--trans:300ms ease-in-out;position:fixed;top:0;left:0;z-index:2147483645;width:100vw;height:100vh;opacity:0;pointer-events:none;transform:translateY(-24px);transform-origin:top center;transition:transform var(--trans),opacity var(--trans)}.gXmchn.overlay--open{opacity:1;transform:translateY(0);transition-delay:150ms}.gXmchn.overlay--open>:first-child{pointer-events:auto}.cArLiK .sc-17yxc4y-0{display:none}.cArLiK:hover .sc-17yxc4y-0,.cArLiK.bookmark-button-saved .sc-17yxc4y-0{display:block}.cArLiK:hover .sc-17yxc4y-1,.cArLiK.bookmark-button-saved .sc-17yxc4y-1{display:none}.cArLiK.bookmark-button-saved .sc-17yxc4y-0{display:block}.cArLiK.bookmark-button-saved .sc-17yxc4y-1{display:none}.cArLiK.bookmark-button-saved:hover .sc-17yxc4y-0{display:none}.cArLiK.bookmark-button-saved:hover .sc-17yxc4y-1{display:block}.jKfqFn{--margin-x:12px;--modal-width:calc(100% - (var(--margin-x) * 2));--modal-max-width:351px;--padding:60px 16px 42px;--line-height:1.25;display:flex;position:fixed;top:50%;left:50%;overflow:auto;width:var(--modal-width);max-width:var(--modal-max-width);max-height:100vh;box-sizing:border-box;flex-direction:column;align-items:center;justify-content:center;padding:var(--padding);background-color:#eaf2f2;box-shadow:0 1px 1px rgba(0,0,0,0.5);line-height:var(--line-height);transform:translate(-50%,-50%)}@media(min-width:768px){.jKfqFn{--modal-width:600px;--modal-max-width:none;--padding:72px 80px 64px;--line-height:1.2}}@media(min-width:1000px){.jKfqFn{--modal-width:635px}}.eYHQuU{--close-button-margin:16px;position:absolute;top:var(--close-button-margin);right:var(--close-button-margin)}@media(min-width:768px){.eYHQuU{--close-button-margin:24px}}.gVWZyJ{width:100%;max-width:437px;margin-bottom:20px}@media(min-width:768px){.gVWZyJ{margin-bottom:18px}}.gvKsFx{position:absolute;overflow:hidden;width:.01em;height:.01em;padding:0;border:0;clip:rect(0,0,0,0);white-space:nowrap}.loKuIs{width:100%;margin:0}.ktFUxH{margin:0 0 30px;font:bold 26px/1.15 'Indy Serif','Indy Serif Fallback',serif}@media(min-width:768px){.ktFUxH{font:bold 28px/1.15 'Indy Serif','Indy Serif Fallback',serif}}.cnAboz{display:block;width:100%;padding:0;margin:0 0 30px;font:normal 16px/1.44 'Indy Sans','Indy Sans Fallback',sans-serif}@media(min-width:768px){.cnAboz{font:normal 20px/1.44 'Indy Sans','Indy Sans Fallback',sans-serif}}.bdfufZ{display:block;margin-top:30px;color:#222;font:normal 16px/normal 'Indy Sans','Indy Sans Fallback',sans-serif}.cVoYmY{padding:0}.ldnLrS{display:inline-block;width:32px;height:32px;color:#337e81}.ixvYXS{display:flex;flex-direction:row;justify-content:center;gap:12px}.hCHeth{display:flex;position:relative;justify-content:center}@media(min-width:768px){.hCHeth{justify-content:flex-end;padding-top:12px;margin:0}}.hvJvAA{display:flex}.sticky .hvJvAA{flex-direction:column}.kciiLJ{overflow:hidden;height:23px;margin-bottom:8px;border-bottom:0;clear:both}@media(min-width:768px){.kciiLJ{height:25px}}.fSsEip{display:inline-block;flex-shrink:0;margin:0 12px 0 0;font:bold 14px/normal 'Indy Sans','Indy Sans Fallback',sans-serif}.fSsEip::after{content:':'}.kdqbii{display:inline-block;margin-right:12px;margin-bottom:4px;color:#222;font:normal 14px/1.29 'Indy Sans','Indy Sans Fallback',sans-serif;text-decoration:underline}.kdqbii::first-letter {text-transform:capitalize}@media(min-width:1000px){.subscribed .lkPksW{margin-top:-184px}.article-feature:not(.article-feature-video) .subscribed .lkPksW{margin-top:-407px}}.lkPksW>p{margin:16px 0}.article-premium .lkPksW>p{line-height:27px}.lkPksW>h2{font-size:21px}.article-climate .lkPksW>h2{color:#ec1a2e}.article-sgi .lkPksW>h2{color:#ec1a2e}.lkPksW>p:first-child{margin-top:0}.lkPksW span:first-child~p:first-of-type{margin-top:0}.cnknzo{display:flex;position:relative;max-width:100%;min-height:600px;justify-content:center;margin:0 auto;background-color:transparent;clear:both}@media(min-width:1000px){.cnknzo{min-height:450px}}.teads .cnknzo{display:block}.cnknzo [data-mpu]{position:sticky;top:16px}@media(min-width:1000px){.dTdlgq{display:none}}.dTdlgq[data-mpu1]{min-height:600px}.dTdlgq.pb-20{padding-bottom:20px}.gMxIQB{margin:0 0 24px;font:normal 16px/20px 'Indy Sans','Indy Sans Fallback',sans-serif}.fJIQUi{font:bold 16px/20px 'Indy Sans','Indy Sans Fallback',sans-serif}.eFDpwi{overflow:hidden;width:100%;box-sizing:border-box;margin-bottom:16px}@media(min-width:768px){.eFDpwi{max-width:634px}}@media(min-width:1250px){.eFDpwi{max-width:622px}}.jkkqcL{width:100%;box-sizing:border-box;padding:8px 12px 12px;border-top:8px solid #ec1a2e;background-color:#fde8ea}@media(min-width:768px){.jkkqcL{padding-top:4px;padding-bottom:12px}}.dDFcwe{font:bold 22px/26px 'Indy Serif','Indy Serif Fallback',serif;margin:0 0 12px;text-align:center}@media(min-width:768px){.dDFcwe{font:bold 30px/34px 'Indy Serif','Indy Serif Fallback',serif;letter-spacing:-0.048px;margin-bottom:12px;text-align:left}}.jbPJqN{display:block;margin-bottom:12px}@media(min-width:768px){.jbPJqN{display:none}}.fdEOdF{display:flex;width:100%;box-sizing:border-box;align-items:center;justify-content:center;gap:4px;background-color:#fde8ea;color:#ec1a2e}@media(min-width:768px){.fdEOdF{width:auto;justify-content:flex-start}}.bcQtEw{display:block;font:bold 14px/20px 'Indy Sans','Indy Sans Fallback',sans-serif;text-decoration-line:underline;margin-block:0;text-align:center}.jIgCsj{display:inline-flex;align-items:center;justify-content:center;gap:4px}.jIgCsj:hover .sc-hez36s-5,.jIgCsj:hover .sc-a5wy94-0{color:#ac2a2c}.bhFQeV{font:normal 16px/20px 'Indy Sans','Indy Sans Fallback',sans-serif}.kqOtlp{display:flex;width:100%;flex-direction:column}@media(min-width:768px){.kqOtlp{display:flow-root;gap:24px;transition:margin-bottom .3s ease-in-out}}.bvgAkY{display:flex;width:100%;flex-direction:column;align-items:center;justify-content:center}@media(min-width:768px){.bvgAkY{position:relative;z-index:1;width:212px;flex-shrink:0;justify-content:flex-start;margin-left:24px;float:right}}.ZbvOr{display:none;flex-direction:row;align-items:center;justify-content:center;gap:8px;margin-top:8px}@media(min-width:768px){.ZbvOr{display:flex;margin-top:12px}}.cqHcKs{display:flex;width:100%;align-items:center;justify-content:center;gap:8px;margin-top:8px;margin-bottom:12px}@media(min-width:768px){.cqHcKs{display:none}}@media(min-width:768px){.bjQKsM{order:-1}}.gBaKpR .sc-aja53j-5::after{--fade-from:rgba(253,232,234,0);--fade-mid:rgba(253,232,234,0.5);--fade-to:#fde8ea}@media(min-width:360px){.gBaKpR .sc-aja53j-5 .sc-aja53j-7{display:none}}.dVyExd{display:flex;min-height:600px;justify-content:center}@media(min-width:1000px){.dVyExd{min-height:450px}}.jHlYLm{min-height:600px}@media(min-width:1000px){.jHlYLm{min-height:450px}}.jHlYLm.mobile-only{display:block}@media(min-width:1000px){.jHlYLm.mobile-only{display:none}}.jHlYLm.desktop-only{display:none}@media(min-width:1000px){.jHlYLm.desktop-only{display:block;margin-bottom:16px}}.jHlYLm.desktop-only+p{margin-top:0}.jHlYLm .third-party-ad{position:sticky;top:16px}.czoMqL{width:100%;flex-grow:1}.czoMqL .amp-article-content[amp-access][amp-access-hide]{display:block;overflow:hidden;max-height:360px}.czoMqL .amp-article-content[amp-access][amp-access-hide] .social-share{display:none}.czoMqL .amp-article-content[amp-access][amp-access-hide].show-all-content{max-height:100%}@media(max-width:594px){.czoMqL .amp-article-content[amp-access][amp-access-hide]{max-height:530px}}.czoMqL .amp-newsletter-reg-gate{position:relative;left:-12px;width:calc(100% + 24px)}.czoMqL .social-share{width:100%;padding-top:10px;padding-bottom:20px}@media(min-width:768px){.czoMqL .social-share{justify-content:flex-start}}.czoMqL .social-share.sticky{display:none}@media(min-width:1000px){.czoMqL .social-share.sticky{display:flex;position:sticky;top:14px;width:34px;flex-direction:column;padding-top:0;margin-top:0;margin-left:-25%}.czoMqL .social-share.sticky amp-social-share,.czoMqL .social-share.sticky .sc-mgcah7-0{margin:0 0 16px}.article-feature-video .czoMqL .social-share.sticky{margin-top:0}.article-feature:not(.article-feature-video) .czoMqL .social-share.sticky{margin-top:35%}}.czoMqL.sponsored-article img,.czoMqL.sponsored-article video{width:100%;max-width:602px;height:auto}.czoMqL.sponsored-article iframe{max-width:602px;max-height:400px}.czoMqL .under-article-prompt-donations{padding-bottom:8px;margin-top:-3px}.czoMqL .big-letter{--color:#222;display:flex;position:relative;width:0;height:0;align-items:center;justify-content:center;padding:40px;margin-top:22px;margin-right:12px;border:1px solid var(--color);float:left;font:normal 52px/1 'Indy Serif','Indy Serif Fallback',serif;text-transform:uppercase}.czoMqL .big-letter:first-child{margin-top:6px}.czoMqL .big-letter::before{position:absolute;top:0;left:0;width:100%;height:100%;box-sizing:border-box;border:1px solid var(--color);border-radius:50%;content:''}.czoMqL #taboola-below-article-1{min-height:2350px}@media(min-width:768px){.czoMqL #taboola-below-article-1{min-height:3370px}}.czoMqL #taboola-below-article-1-split-num-1{min-height:130px}@media(min-width:768px){.czoMqL #taboola-below-article-1-split-num-1{min-height:415px}}.czoMqL .sc-fwko30-0+.sc-1xtsh2b-0{margin-top:-16px}@media(min-width:768px){.czoMqL{max-width:636px;margin:0}}@media(min-width:1000px){.czoMqL{max-width:624px;margin:0}.czoMqL.subscribed{max-width:636px}}@media(max-width:999px){.czoMqL{padding-right:0}.czoMqL .under-article-prompt-donations{margin-top:-18px}}.czoMqL .anchor-nav-header{scroll-margin-top:79px}.czoMqL .anchor-nav-header a{color:#222}.czoMqL .anchor-nav-header a:hover{color:#222}.clVPNf{display:flex;flex-wrap:wrap;justify-content:flex-start;margin-bottom:8px;color:#646464;font:normal 16px/20px 'Indy Sans','Indy Sans Fallback',sans-serif}@media(min-width:768px){.clVPNf{width:70%;align-items:center;justify-content:flex-start;margin-bottom:0;font:normal 16px/24px 'Indy Sans','Indy Sans Fallback',sans-serif}}@media(min-width:1000px){.clVPNf{width:70%;margin-bottom:0}}.hIiCJP{display:flex;height:20px;margin:0 12px 8px 0}.article-voices .hIiCJP{height:auto}@media(min-width:425px){.article-voices .hIiCJP{height:20px}}.hIiCJP::before{display:inline-block;align-self:center;margin-top:1px;margin-right:12px;content:'\2022';transform:scale(1.5)}.hIiCJP:first-child::before{content:none}@media(min-width:768px){.hIiCJP{height:24px;margin-bottom:0}.hIiCJP::before{margin-top:2px}}.hIiCJP time{display:block}.hIiCJP time::first-letter {text-transform:capitalize}.eNJptR{display:inline-block;margin:0 12px 8px 0;color:#ec1a2e;font:bold 16px/20px 'Indy Sans','Indy Sans Fallback',sans-serif;letter-spacing:-0.5px}.eNJptR:hover,.eNJptR:active{color:#ac2a2c}@media(min-width:768px){.eNJptR{margin-bottom:0}}.kuCYzg{display:flex;justify-content:flex-start;padding:0;margin:0 0 16px}@media(min-width:768px){.kuCYzg{display:flex;width:30%;align-items:center;justify-content:flex-end;margin:0}}@media(min-width:1000px){.kuCYzg{width:30%}}.gpMjkH{padding-top:0;border-top:0;border-bottom:0}@media(min-width:768px){.gpMjkH{display:flex;flex-flow:row wrap;padding-bottom:16px}.gpMjkH .sc-1qz44j0-0{order:1}.gpMjkH .sc-1qz44j0-6{order:2}}@media(min-width:1000px){.gpMjkH{flex-direction:row}}.hUayVl{padding:16px 12px 12px;text-align:left;font:bold 14px/18px 'Indy Sans','Indy Sans Fallback',sans-serif}@media(min-width:768px){.hUayVl{padding:16px 16px 12px}}.article-infact .hUayVl{padding:16px 0}@media(min-width:1000px){.hUayVl{padding:24px 0 19px}.article-feature .hUayVl{max-width:968px;margin:0 auto}}.hUayVl a{color:#222}.hUayVl a:hover{color:#ac2a2c}.hUayVl a:hover::after{color:#222}.hUayVl a::after{margin-right:4px;margin-left:4px;content:'>'}.hUayVl a:last-child::after{display:none}.bPeEQC{margin:0 0 20px;letter-spacing:0}.iHWilb{margin:0;color:#646464;font:normal 16px/20px 'Indy Sans','Indy Sans Fallback',sans-serif}@media(min-width:768px){.iHWilb{font:normal 18px/22px 'Indy Sans','Indy Sans Fallback',sans-serif}}@media(min-width:1000px){.iHWilb{font:normal 20px/24px 'Indy Sans','Indy Sans Fallback',sans-serif}}.iHWilb p{font:inherit}.article-feature .iHWilb a{font-weight:bold}.gRuXKg{max-width:968px;margin:0 auto;background:#fff}@media(min-width:1000px){.gRuXKg{padding:0 16px}.parallax .gRuXKg{max-width:1240px}}.clZtvZ{font:bold 32px/36px 'Indy Serif','Indy Serif Fallback',serif;letter-spacing:-0.0156em}@media(min-width:768px){.clZtvZ{font:bold 44px/48px 'Indy Serif','Indy Serif Fallback',serif;letter-spacing:-0.0113em}}@media(min-width:1000px){.clZtvZ{font:bold 54px/58px 'Indy Serif','Indy Serif Fallback',serif;letter-spacing:-0.0092em}}.gLQzaj .sc-qvufca-0{margin:0 12px}@media(min-width:768px){.gLQzaj .sc-qvufca-0{max-width:968px;margin-right:16px;margin-left:16px}}@media(min-width:1000px){.gLQzaj .sc-qvufca-0{margin-right:auto;margin-left:auto}}.gLQzaj .sc-qvufca-2{margin-bottom:16px;color:#222}@media(min-width:768px){.gLQzaj .sc-qvufca-2{margin-bottom:18px}}@media(min-width:1000px){.gLQzaj .sc-qvufca-2{margin-top:0}}.article-feature .gLQzaj .sc-qvufca-2{text-align:center}@media(min-width:1000px){.article-feature .gLQzaj .sc-qvufca-2{max-width:968px}}.gLQzaj .sc-aeekvc-0{margin-bottom:16px}@media(min-width:1000px){.gLQzaj .sc-aeekvc-0{max-width:968px}}.gLQzaj .sc-aeekvc-0 p{margin-top:0}@media(min-width:768px){.gLQzaj .sc-aeekvc-0 p{margin-bottom:16px}}@media(min-width:2560px){.gLQzaj .sc-aeekvc-0 p{margin-bottom:12px}}.ldpSwp{--bleed:12px;display:flex;box-sizing:border-box;flex-direction:row;gap:32px;padding:16px var(--bleed);background-color:#fff}.article-liveblog .ldpSwp{background-color:#f7f7f7}@media(min-width:768px){.ldpSwp{--bleed:0;max-width:1000px;margin:0 auto}}@media(min-width:1000px){.ldpSwp{--bleed:16px;max-width:1000px;padding:var(--bleed)}}.ilJfaV{overflow:hidden;height:0;color:transparent}.fIgmuu{max-width:100%;margin:0 0 20px}.fIgmuu.sticky{position:sticky;top:16px}.grPbuS{min-height:600px}.grPbuS #mpu1{position:sticky;top:16px}.jfSvuX{min-height:250px}.kdHApG{max-width:100%}.dgoHoz{margin:0 0 6px;color:#646464;font-family:'Indy Sans','Indy Sans Fallback',sans-serif;font-size:15px}.eSkAOW{margin:0 0 12px}.ctSnkl{height:380px}.cCOQKx{width:100%;height:51px}.NgRo{margin-bottom:16px;border-bottom:1px solid #919191}.ksidoU{margin-bottom:16px}.ksidoU [role='listitem']{position:relative;margin-bottom:12px;border-bottom:1px solid #d3d3d3}.ksidoU [role='listitem'] .sc-u4n1j-0{display:flex;position:absolute;bottom:16px;left:10px;width:32px;height:32px;align-items:center;justify-content:center;border-radius:50%;background-color:#ec1a2e}.ksidoU [role='listitem'] .sc-u4n1j-0>svg{width:90%;fill:#fff;stroke:transparent}.ksidoU [role='listitem']:first-child{display:block;padding-bottom:0;margin-bottom:12px}.ksidoU [role='listitem']:first-child .sc-u4n1j-0{top:-15px;bottom:auto;left:12px}.ksidoU [role='listitem']:first-child>*:first-child{display:block;width:100%;height:205px}.ksidoU [role='listitem']:first-child>*:last-child{--content-bg:#222;--content-bg-opaque:rgba(34,34,34,0.7);position:absolute;bottom:0;width:100%;padding:28px 12px 12px;background:linear-gradient(to top,var(--content-bg) 70%,var(--content-bg-opaque) 100%) no-repeat;color:#fff;font-size:17px;font-weight:bold}.ksidoU [role='listitem']:last-child{margin-bottom:0;border-bottom:0 none}.bhdekM{min-height:1924px}@media(max-width:767px){.bhdekM{display:none}}.dvQXpA{width:308px}.dvQXpA.hidden{display:none}@media(max-width:999px){.dvQXpA{display:none}}.article-liveblog .bZTaXI{background-color:#f7f7f7}.wQyIS{justify-content:center}.jQYxbM{justify-content:center}
Travel Bank holiday technical issue is latest glitch to hit UK air traffic system The country’s leading provider of air traffic control services operates from two centres in Swanwick, Hampshire, and Prestwick in Scotland.
Subscribe to Independent Premium to bookmark this article Want to bookmark your favourite articles and stories to read or reference later? Start your Independent Premium subscription today.
Subscribe Already subscribed? Log in Air traffic controllers (Steve Parsons/PA) (PA Archive) Your support helps us to tell the story From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.
At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.
The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.
Your support makes all the difference. Read more Significant delays being suffered by passengers are the result of the latest problem to hit National Air Traffic Services’ multimillion-pound computer systems.
The country’s leading provider of air traffic control services operates from two centres: Swanwick in Hampshire , which opened in 2002 and covers 200,000 square miles of air space over England and Wales; and Prestwick in South Ayrshire , covering northern England, Scotland and out into the north-east Atlantic.
Swanwick handles an average of 5,500 flights each day, equating to two million a year, carrying 200 million passengers.
Previous problems have included:
– July 2019 – more than 50 flights were cancelled at London airports following an “issue with radar displays” at Swanwick.
– April 2018 – an overhaul of the Nats system at Swanwick led to delays of up to 20 minutes for flights bound for Heathrow and Gatwick for up to three weeks. This was exacerbated by a failure of the Europe-wide traffic control system – not operated by Nats – which caused 15,000 flights across the continent to be cancelled or delayed, affecting half a million passengers.
– August 2017 – The Guardian reported that thousands of passengers had been hit by flight delays because of high sickness rates at the Nats centre in Swanwick.
– October 2015 – air passengers in Scotland faced delays after Nats reported interference on radio frequencies used to speak to aircraft.
– December 2014 – Nats pledged to compensate thousands of passengers after a technical fault led to 10,000 people facing delays at Heathrow with a total of 16,000 minutes of delays at Heathrow and Gatwick.
– December 2013 – 126,000 minutes of delays were caused as hundreds of flights were cancelled after a problem with Nats’ internal telephone system.
– July 2013 – a computer failure at Swanwick, which involved a “rogue” flight plan being set up, caused dozens of flights to be delayed.
– February 2011 – technical problems at Nats caused delays including at Glasgow and Manchester.
– October 2009 – Transatlantic flights from Britain were grounded for three hours after a system failure at Prestwick.
– September 2008 – nearly 100 flights were cancelled at Heathrow, Gatwick and Luton after a computer glitch at Swanwick.
– June 2004 – a system crash at Nats’ previous base in West Drayton, near Heathrow Airport, meant flights had to be manually guided in by air traffic controllers.
Thank you for registering Please refresh the page or navigate to another page on the site to be automatically logged in Please refresh your browser to be logged in