Is X/Twitter down? Users report problems accessing feeds in multiple countries

Reason behind the outage remains unclear

Vishwam Sankaran
Thursday 21 December 2023 02:00 EST
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X formerly Twitter down for users globally

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X – formerly Twitter – suffered widespread outages on Thursday reported by thousands of users across several countries, including the UK, US and India.

Users of both the website and the mobile app were seeing a message reading “Welcome to X” instead of the regular tweets on their feed.

There have been over 70,000 reports of problems on the platform from across multiple countries since 5.30am GMT, with user reports peaking at around 5.50am GMT, according to data from Downdetector.com.

Users of the platform’s blue tick premium subscription service, X Pro, were also facing issues, with their feeds showing the message “Waiting for posts”.

As of 7am GMT, X appeared to be returning to normal for some users.

The reason behind the global outage remained unclear. X did not immediately respond to The Independent’s request for comment.

This isn’t the first time the platform has experienced a major outage this year.

The microblogging platform owned by multibillionaire Elon Musk has been hit by widespread technical problems several times, including in March, July, and most recently in October.

In March, X experienced a major outage shortly after a round of layoffs that saw over 200 employees leave the company.

During this outage, users on the site saw what seemed to be a welcome page, as if they were not following anyone on the platform yet.

“Welcome to Twitter! This is the best place to see what’s happening in your world. Find some people and topics to follow now,” the message read.

Many complained that they could not use X normally, facing problems when they tried to access links, images, and videos on the site.

In another outage in July, thousands reported an inability to retrieve tweets, missing timelines and their followers disappearing.

This came after Mr Musk said the platform was imposing temporary reading limits for users of 8,000 posts for verified accounts, 800 for unverified, and 400 for new unverified.

In the more recent October outage, many X users were either unable to log in to their accounts or get online at all.

Those who could log in and see posts on their feed saw tweets as empty or not showing properly, while some found that only retweets appeared to be broken.

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