Spotify fix: Workaround for users who are unable to log in via iPhone after crash reported
Web interface offers a way to get music back – though it is a little complicated
Your support helps us to tell the story
From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.
At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.
The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.
Your support makes all the difference.Spotify's iPhone app has stopped working, leaving people unable to listen to music.
The application crashes as soon as it is opened, apparently because of a problem with the service itself.
Spotify has recognised the problem and says it is working on a fix.
But in the short term there is a way to get hold of music on your iPhone: Spotify's web interface.
Most commonly used on computers where the Spotify app can't be installed, Spotify offers a version of its service that can be accessed through the web, with no app needing to be downloaded at all.
It can be found at open.spotify.com, which can be accessed everywhere, including on the iPhone.
Actually logging in on a phone is a little complicated, because it will automatically try and open up the Spotify app, since that usually provides a better experience. In this case, however, opening up the app through the Spotify web interface will just lead to another crash.
Instead, users must choose to cancel that option, and head in to the web interface.
That functions in a largely similar way to the app version of Spotify, though with a variety of limitations. It may not function as usual in the background, for instance, and the interface is a little more glitchy than it is on the native iOS app.
Some users have also reported success by switching their phone into Airplane Mode, and then trying to open the app. Though that may work, the app will only be able to play any music that has been downloaded to be played locally.
Join our commenting forum
Join thought-provoking conversations, follow other Independent readers and see their replies
Comments