Samsung Galaxy S8 text messages are mysteriously disappearing
The issue is especially annoying because it doesn't affect all incoming texts
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Your support makes all the difference.Samsung Galaxy S8 users are reporting a mysterious problem with the smartphone.
Some phones are failing to receive text messages, and it isn’t clear why.
The strange issue appears to be mainly affecting S8 users in the US, with people on several mobile networks, including Verizon, AT&T, T-Mobile, and Sprint, flagging it up online.
It’s being discussed on multiple threads on Reddit, and some users have suggested a potential fix for the extremely annoying glitch.
Disabling Advanced Messaging in Samsung’s SMS app has worked for some users, but not everyone.
The problem isn’t preventing all SMS messages from getting through – just some of them. That arguably makes it even more annoying.
"I'm on the unlocked S8+ and recently have not been receiving all of my text messages," wrote a user called Platypus_God. "I receive some and have some that do not come through even though they show as sent from the senders. For instance, I will receive some texts my wife sent me, but not others. Any idea what's up? Full disclosure, I did spill a glass of water on my phone recently and was able to dry it off quickly. But from my understanding the phone should be able to handle a quick spill. Also, I am on AT&T."
Another user, called JeremyChrist, wrote: "I have a s8+ and for the past month I have only received about half of the texts my wife sends me. At first I blamed her poor choice of a phone (iPhone) but just now my brother informed me he had been messaging me and I haven't received any of them and he has a Google pixel. Anyone else having these issues or know a fix?"
Most of the users who say they've been affected by the issue say they use a Galaxy S8 or S8+, but others have reported experiencing the same problem on other Samsung handsets, like the Galaxy S7 Edge.
We’ve contacted Samsung for comment, and will update this story when we hear back from the company.
The Galaxy S8, which came out earlier this year, is one of the most attractive and feature-rich smartphones on the market.
It’s also one of the most expensive, and Samsung will have to fix the SMS issue quickly to avoid causing customers too much distress.
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