Mobile phone users can set web bill ceiling

Monday 01 March 2010 20:00 EST
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New moves limiting mobile phone bills for surfing the internet came into force yesterday – potentially saving customers from "horrible shocks", according to the European Commission.

New moves limiting mobile phone bills for surfing the internet came into force yesterday – potentially saving customers from “horrible shocks”, according to the European Commission.

Customers can now oblige mobile phone operators to cut them off when their surfing bill reaches a pre-set amount. And if customers do not set a limit, EU rules require the operator not to allow the bill to exceed €50 (£45) a month without warning the user. The limit runs until July, by which time it is hoped users will be routinely informing operators of their spending ceiling.

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