HP accidentally sells £2,000 ZBook laptop for £1.58

The company said it was down to a 'processing error'

Kate Nelson
Tuesday 02 August 2016 08:02 EDT
Comments
The computer giant sold customers the HP ZBook 17 for just £1.58
The computer giant sold customers the HP ZBook 17 for just £1.58 (HP)

Your support helps us to tell the story

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.

At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.

The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.

Your support makes all the difference.

It seemed too good to be true, and it was.

Hewlitt Packard have been forced to apologise after advertising one of its latest laptop models for the bargain price of £1.58.

The HP ZBook 17 was listed on the tech manufacturer’s website for a mere fraction of it £2,376 price tag.

The mistake was put down to a ‘processing error’ and HP have apologised to customers who purchased the product after admitting they would not honour the deal.

HP said in a statement: "We can confirm that due to a processing error, select products were wrongly priced on our UK website over the weekend.

"This has now been corrected with related orders cancelled. We apologise sincerely to impacted customers for any inconvenience caused."

The computer giant was forced to take its website offline at the weekend because of the mishap.

According to consumer rights organisation Citizens Advice, companies don’t have to send customers’ goods which have been bought at a price people should have known were accidental.

The website says they can cancel "if it if it was a genuine and honest mistake on their part that you should’ve noticed".

Airlines occasionally honour error fares scouted out by savvy passenger fares online.

Despite being calculated by complex software ‘everything behind all the air fares is still driven by a human’, according to travel deals website Flynous.

The Flynous website, which gives error fare tips, reads: “The whole travel industry is one of the busiest sectors and so mistakes in air fares may appear time by time."

Join our commenting forum

Join thought-provoking conversations, follow other Independent readers and see their replies

Comments

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in