Greggs Google fail: bakery chain falls afoul of search engine's algorithms with 'unofficial' logo

Toe official @GreggstheBakers Twitter account has been busy asuring concerned internet users: "We've been trying to fix it all morning!!"

James Vincent
Wednesday 20 August 2014 05:59 EDT
Comments

Your support helps us to tell the story

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.

At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.

The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.

Your support makes all the difference.

In what is either a substantial Google fail or a hell of a good viral marketing campaign, Twitter users are urging one another to ‘Google Greggs’.

Why? Well, it seems that the hot-sausage-roll-and-pasty vendor has fallen afoul of the search giant’s clever - but ultimately blind - algorithms.

When searching for well-known individuals or companies, Google likes to pull in a bit of a rough bio and illustrate it with a logo or picture.

Unfortunately, Greggs’ most popular logo comes with what is most definitely an unofficial ‘motto’: “Greggs – Providing sh*t to scum for over 70 years”.

Twitter, of course, has been having a wild time over this revelation, commenting “Someone at Google doesn’t like sausage rolls” and “somebody in @GreggstheBakesr SEO team is in for a world of pain."

PC World suffered a similar fate in March this year when a search for the electronics retailer returned an official-looking logo appended with the strapline: “Like hell, but with worse customer service”.

Meanwhile, Greggs’ social media team have obviously been working through lunch, patiently responding to the good people of Twitter who wonder if they’ve noticed the change yet. We have a feeling they know, we really do.

Join our commenting forum

Join thought-provoking conversations, follow other Independent readers and see their replies

Comments

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in