Government wastes 'three days a year' waiting for old computers to start

Complaints come from Stephen Kelly, who criticized 'government in the old world'

James Vincent
Wednesday 05 June 2013 09:11 EDT
Comments
A worker walks past the Treasury building in Whitehall
A worker walks past the Treasury building in Whitehall

Your support helps us to tell the story

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.

At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.

The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.

Your support makes all the difference.

Stephen Kelly, the government’s chief operating officer has complained about decrepit technology in government, saying that he waits seven minutes each morning for his PC to turn on.

“I came into the office here and I pressed my PC and it took me seven minutes to boot up,” said Kelly. “That's government in the old world, that's three days of the year I waste of my time booting up.”

The complaints coincided with the announcement of cuts amounting to £10 billion in Whitehall to be achieved in 2012/13. Kelly, the former chief executive of software firm MicroFocus, also revealed how companies had been billing the government for services that weren’t up to standard.

“That’s what government has been used to. We haven’t been demanding enough, we haven’t had the confidence to say, ‘That’s not good enough’. We are paying top dollar, with the best credit in the UK by far, and we should be getting the best service.”

One example was given by Cabinet Office Minister Francis Maude was the inflated price being paid for a PC power cable. The cable costs £8 wholesale and is sold on Amazon for £20, but the Cabinet Office was charged £57 for the same item by its supplier.

Maude had previously highlighted in November 2012 how changing a single word on a government website could cost the taxpayer as much as £15,000. Maude blamed “legacy contracts” for the pricing, with government departments “locked in” to agreements “negotiated at a time when the digital capacity lay almost entirely outside government.”

Join our commenting forum

Join thought-provoking conversations, follow other Independent readers and see their replies

Comments

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in