Why some users are having problems searching with Google
Problem was caused by popular antivirus software Malwarebytes
Your support helps us to tell the story
From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.
At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.
The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.
Your support makes all the difference.Users have reported problems using Google, but the issue does not lie with the Internet search giant, according to reports.
The DownDetector website, which tracks Internet problems and outages, saw a spike in complaints about Google Search on Tuesday morning.
But Google.com is not down, and instead, the issue is related to a problem with the popular antivirus software Malwarebytes.
“We are aware of a temporary issue with the web filtering component of our product that may be blocking certain domains, including (google.com). We are actively working on a fix and will update Twitter as soon as we have more information,” the company’s Twitter account stated.
And shortly after that initial message, the company tweeted that they had resolved the problem.
“The issue is now resolved, and the update should happen automatically. If you are still experiencing issues, please ensure the Malwarebytes client is updated to the latest version.”
The issue seemingly started at around 11am ET, and caused access problems to google.com, as well as Gmail and YouTube.
Join our commenting forum
Join thought-provoking conversations, follow other Independent readers and see their replies
Comments