Facebook to scrap 'trending' feature after outcry over fake news

Social media platform says the feature has become less useful to users over time

Hamza Shaban
Saturday 02 June 2018 15:30 EDT
Comments
Facebook's new mute feature can block keywords from appearing on your newsfeed
Facebook's new mute feature can block keywords from appearing on your newsfeed (PA)

Your support helps us to tell the story

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.

At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.

The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.

Your support makes all the difference.

Facebook is discontinuing its troubled "trending" section, the social network has announced.

The section, which launched in 2014, was designed to help people quickly find interesting topics on Facebook.

But Alex Hardiman, the company's head of news products, said in a blog post that users were shifting to consuming news on their phones and through video.

"So we're exploring new ways to help people stay informed about timely, breaking news that matters to them, while making sure the news they see on Facebook is from trustworthy and quality sources," she said.

The trending section had been a headache for the company. It amassed notoriety in 2016 after a report that detailed allegations of the trending team suppressing conservative news.

The backlash from conservatives led Facebook chief executive Mark Zuckerberg to extend an olive branch, holding a meeting at his company headquarters with more than two dozen conservative figures including Glenn Beck, Dana Perino and Tucker Carlson. Facebook eventually fired the editors on the trending team, replacing them with an automated process.

But the curation of trending news in the absence of human oversight led to more embarrassment.

The algorithms promoted 9/11 conspiracy theories, a false story about then-Fox News host Megyn Kelly, and a parody news article about magical iPhone features, which some say were early indicators of Facebook's misinformation problem.

The company continued to modify the section, but Facebook said that over time it became less useful to users.

Media analysts have argued that Facebook's reaction to claims of anti-conservative bias led the company to take a more lax approach to the Russian disinformation campaign. Facebook continues to face criticism from right-leaning circles.

In recent months, Facebook has launched several initiatives to address accusations of political bias, misinformation and transparency in political advertising.

The company has also been reeling from the Cambridge Analytica scandal. Lawmakers in Congress and in Europe have raised the possibility of drafting new regulations to address Facebook's privacy violations.

In Friday's announcement, Facebook also said that 80 publishers are testing a "breaking news" label that they can pin to their articles in the news feed. The company is simultaneously experimenting with a breaking-news notification, a section dedicated to breaking local news, and a video feature for American users to watch live coverage and weekly reports.

Ms Hardiman said Facebook will remove the trending section next week.

Join our commenting forum

Join thought-provoking conversations, follow other Independent readers and see their replies

Comments

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in