Complaints about landlords up 27%

Nearly two thirds are about serious and life-threatening hazards, say housing charity

Alex Johnson
Thursday 04 October 2012 06:16 EDT
Comments

Your support helps us to tell the story

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.

At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.

The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.

Your support makes all the difference.

Complaints about landlords made to local councils have increased by 27 per cent over the last three years, according to new figures from Shelter whose freedom of information request to all councils in England showed that over 85,000 complaints were made in the last 12 months. Of those, 62 per cent were about serious and life-threatening hazards.

There was also a large increase in the number of successful prosecutions against private landlords, up 77 per cent to 487.

Shelter is campaigning to make sure local councils clamp down on what they describe as "rogue landlords".

"Despite the significant increase in complaints, we believe that the number of rogue landlords is still underestimated," said the charity's Chief Executive Campbell Robb. "Some local authorities don’t keep records of complaints and tenants often hold back from complaining out of fear of the consequences or because they don’t believe their voices will be heard, even though such a high proportion of complaints are about life-threatening issues.

"It’s ultimately local authorities that must do everything in their power to support people who are suffering by cracking down on the worst offenders in their area."

Join our commenting forum

Join thought-provoking conversations, follow other Independent readers and see their replies

Comments

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in