Stay up to date with notifications from The Independent

Notifications can be managed in browser preferences.

AOC demands Ticketmaster be dismantled after Taylor Swift ticket sale chaos

The congresswoman called the company, which merged with LiveNation, a “monopoly”

Graig Graziosi
Wednesday 16 November 2022 02:43 EST
Comments
Demand For Taylor Swift Tickets Crashes Ticketmaster

Your support helps us to tell the story

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.

At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.

The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.

Your support makes all the difference.

Congresswoman Alexandria Ocasio-Cortez called for Ticketmaster to be broken up after the company’s site crashed during the purchasing period for Taylor Swift’s upcoming "Eras" tour.

On Tuesday, Ms Ocasio-Cortez pointed to the company’s 2010 merger with LiveNation, an events promotion company, as evidence of a monopoly.

"Daily reminder that Ticketmaster is a monopoly, it’s merger with LiveNation should never have been approved, and they need to be reigned in. Break them up," she wrote on Twitter.

Fans of the singer hoping to scoop up tickets to her much anticipated tour found themselves unable to use the site on Tuesday afternoon. According to Business Insider, the company said it experienced "historically unprecedented demand" for tickets to the show, with "millions" of her fans flooding the site.

Swift hasn’t been on tour since 2018 during her “Reputation” series of stadium concerts. The superstar had intended to tour more recently, but her plans were thwarted by the pandemic.

House Democrats have called for the Biden administration to examine the company to determine if it qualifies as a monopoly. Last year, Representatives Bill Pascrell, Frank Pallone Jr, Jerry Nadler, Jan Schakowsky, and David Cicilline issued a letter to Attorney General Merrick Garland and acting FTC chair Rebecca Slaughter asking them to examine the merger, Variety reported.

"We write in support of strong antitrust enforcement by the Biden Administration, including the live event ticket sales marketplace," the letter said. "The evidence is overwhelming that the 2010 merger between the world’s largest concert promoter, Live Nation, and the biggest ticket provider, Ticketmaster, has strangled competition in live entertainment ticketing and harmed consumers and must be revisited."

Mr Pascarell shared on Twitter that he was apparently also in the waiting line to get tickets and asked others to update him on their experiences using the site.

“With Taylor Swift tickets going on sale like most of you I’m on the waitlist,” he wrote. “Let me know how your experience is today.”

Mr Pascarell was far from the only one upset by the development. Many of Swift’s legion of loyal fans — known as “Swifties” — were frustrated for much of the day.

“When taylor swift wrote “the great war” she was actually preparing us for the Battle of Ticketmaster. her mind!” user Ellie Schnitt wrote.

“8 billion people in the world and every single one of them is ahead of me in the taylor swift ticketmaster queue apparently,” another user lamented.

Ticketmaster ultimately released a statement noting the problems users were having with the site.

According to the company, "hundreds of thousands" of tickets were sold, and advised individuals waiting in the digital line to get tickets to "hand tight" while they work to rectify the issues.

"Thank you for your patience as we continue managing this huge demand," the company wrote.

Join our commenting forum

Join thought-provoking conversations, follow other Independent readers and see their replies

Comments

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in