Stay up to date with notifications from The Independent

Notifications can be managed in browser preferences.

Facebook orders staff to preserve communications as legal threats loom

Social media giant asked for ‘legal hold’ in company wide email

Graeme Massie
Los Angeles
Wednesday 27 October 2021 18:25 EDT
Comments
Facebook Whistleblower

Your support helps us to tell the story

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.

At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.

The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.

Your support makes all the difference.

Facebook has told its employees to preserve all internal documents and communications since 2016 for legal reasons as governments have started looking into its operations.

The social media giant announced the “legal hold” in a company wide email amid increased scrutiny on the platform’s operations by lawmakers.

Facebook’s practices have been under fire since whistleblower Frances Haugen, a former employee, provided thousands of documents to politicians and the media.

Ms Haugen, who worked on the company’s civic misinformation team for two years, told Congress that the company always chose profit over the safety of its users and was aware of the spread of misinformation.

And she said Facebook had hidden research which showed that teenagers felt worse about themselves after using the company’s products.

“As you are probably aware, we’re currently the focus of extensive media coverage based on a swath of internal documents,” Facebook said in the email on Tuesday to employees, according to The New York Times.

“As is often the case following this kind of reporting, a number of inquiries from governments and legislative bodies have been launched into the company’s operations.”

Earlier this month, Senate Commerce Committee Chair Maria Cantwell, demanded that CEO Mark Zuckerberg preserved all documents related to the testimony given by Ms Haugen.

“On Tuesday, Facebook sent a legal hold notice to all personnel. Document preservation requests are part of the process of responding to legal inquiries,” a Facebook spokesperson confirmed.

But not all parts of Facebook’s business have been included in the hold.

“You do not need to preserve documents or communications that are exclusively about WhatsApp as a company product,” the email said.

“You must preserve all WhatsApp messages related to other topics.”

Join our commenting forum

Join thought-provoking conversations, follow other Independent readers and see their replies

Comments

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in