Stay up to date with notifications from The Independent

Notifications can be managed in browser preferences.

ChatGPT down: Thousands report outage with OpenAI chatbot and Sora

Company continuing to ‘work on a fix’

Josh Marcus
in San Francisco
Thursday 26 December 2024 16:05 EST
Comments
OpenAI debuts ChatGPT Enterprise

Your support helps us to tell the story

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.

At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.

The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.

Your support makes all the difference.

OpenAI’s much-used ChatGPT artificial intelligence chatbot is down, with scores of social media users reporting complaints.

Others noted issues with OpenAI’s Sora video-generation model.

“We are currently experiencing an issue with high error rates on ChatGPT, the API, and Sora,” the company wrote in a status update late Thursday morning Pacific time. “We are currently investigating and will post an update as soon as we are able.”

The company later said the issues stemmed from an “upstream provider and we are currently monitoring.”

A company status page showed ChatGPT and the company’s application programming interface (API) experiencing a “major” outage, while Sora had a “partial” outage.

More than 12,000 people reported OpenAI-related in the last 24 hours, according to the monitoring site Downdetector.

Reddit users shared images on Thursday of issues with the ChatGPT login screen, as well as error messages they received while using the chatbot itself.

Predictably, the outage spawned numerous jokes on social media.

“Sat down to study opened iPad and chatgpt is down,” X user @2dwade, posted, along with a video of someone spitting out their food. “I refuse to google like a caveman.”

“Well, ChatGPT‘s down, back to using my own brain again,” X user @daansky wrote.

This is a breaking news story and will be updated with new information.

Join our commenting forum

Join thought-provoking conversations, follow other Independent readers and see their replies

Comments

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in