Stay up to date with notifications from The Independent

Notifications can be managed in browser preferences.

Consumer worry about housing costs hits ‘highest recorded level’ – Which?

Which?’s Consumer Insight Tracker found 79% of mortgage owners and 81% of renters are worried about housing costs.

Josie Clarke
Thursday 07 September 2023 19:01 EDT
Around 80% of mortgage owners and renters are worried about housing costs amid the looming threat of rising interest rates this month, according to a poll (PA)
Around 80% of mortgage owners and renters are worried about housing costs amid the looming threat of rising interest rates this month, according to a poll (PA) (PA Wire)

Your support helps us to tell the story

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.

At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.

The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.

Your support makes all the difference.

Around 80% of mortgage owners and renters are worried about housing costs amid the looming threat of rising interest rates this month, according to a poll.

Which?’s Consumer Insight Tracker found 79% of mortgage owners and 81% of renters are worried about housing costs, the highest level since the survey began in 2013.

There has been a steady increase in housing cost concern among renters over the past two years, with 62% saying they were worried in August 2021.

Worries about housing costs have risen even faster for mortgage holders due to high interest rates, from around half before December 2021 when hikes began.

However, despite the rise in worry, the number of people missing a mortgage or rental payment has remained steady at an estimated 630,000 households in the month to August 10.

Although UK inflation is slowly starting to fall, these record levels of worry about housing costs and the looming threat of higher interest rates later this month shows that for many people, the cost-of-living crisis is far from over

Rocio Concha, Which?

Some 2.2 million households missed or defaulted on an essential payment such as a housing, bill, loan or credit card payment over the month.

Of those who missed a household bill payment, half (50%) missed a council tax bill, almost half (46%) missed a water bill and four in 10 (48%) missed an energy bill.

Two thirds (61%) of those who missed a household bill payment reported that they missed more than one.

More than half of households (56%) reported making at least one adjustment such as cutting back on essentials, dipping into savings, selling possessions or borrowing to cover essential spending such as utility bills, housing costs, groceries, school supplies and medicines in the last month, slightly down from last month’s 59%.

Rocio Concha, Which? director of policy and advocacy, said: “Although UK inflation is slowly starting to fall, these record levels of worry about housing costs and the looming threat of higher interest rates later this month shows that for many people, the cost-of-living crisis is far from over. We’d encourage anyone who’s struggling to seek free debt advice and reach out to their mortgage provider or landlord for help.

“As so many people face financial hardship, Which? is calling on businesses in essential sectors like food, energy and telecoms providers to do more to help customers get a good deal and avoid unnecessary or unfair costs and charges during this crisis.”

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in