Stay up to date with notifications from The Independent

Notifications can be managed in browser preferences.

Royal Mail scraps late collection at thousands of post boxes

Almost half of the company’s post boxes will move their latest collection time forward to 3pm

Zachary Davies Boren
Saturday 09 August 2014 05:45 EDT
Comments
Late collections have been moved to 3pm at 50,000 post boxes
Late collections have been moved to 3pm at 50,000 post boxes (Getty Images)

Your support helps us to tell the story

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.

At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.

The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.

Your support makes all the difference.

Post boxes no longer cover their costs, Royal Mail said as it announced plans to bring forward collection times for 50,000 post boxes across the country, with late collections moved to 3pm where it was previously 4pm or later.

Just over half of Royal Mail’s 115,000 post box network will remain largely untouched by the change in schedules, though the company is encouraged by Ofcom survey data that indicates that consumers are open to the idea of moving collection times, particularly at low-volume boxes.

In a statement, Royal Mail said: “Rather than decommission uneconomic postboxes, while staying within the regulated density requirement, Royal Mail will ensure their viability by improving efficiency of its collections arrangements.”

The move will target boxes in urban and suburban areas, with the Royal Mail also announcing its intention to increase postal access for rural communities by establishing 2,000 new boxes.

Ofcom, which last year introduced a rule that post boxes be found within half a mile of 98 per cent of all UK households, said: “Ofcom recognises the need for Royal Mail to become more efficient so it can sustain a universal postal service that consumers value highly.”

Shadow business secretary Chuka Umunna said the move is “disappointing” for consumers and businesses.

He blamed the reduction of service on the controversial privatisation of the organisation last year: “In their unnecessary fire sale of Royal Mail, the Tory-led government put vital postal services at risk and, as many feared when the privatisation took place, we are now seeing consumers losing out.”

Join our commenting forum

Join thought-provoking conversations, follow other Independent readers and see their replies

Comments

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in