Stay up to date with notifications from The Independent

Notifications can be managed in browser preferences.

UK factories on verge of shutting due to staff shortages caused by ‘pinging’ Covid app, says union

Planned tweak to sensitivity of app still weeks away, minister suggests

Adam Forrest
Friday 16 July 2021 01:57 EDT
Comments
Today's daily politics briefing

Your support helps us to tell the story

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.

At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.

The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.

Your support makes all the difference.

Boris Johnson’s government has been warned that Britain’s factories are on the verge of shutting because of the “havoc” caused by the growing army of staff told to self-isolate by the NHS Covid-19 app.

Unite said hundreds of employees are off work at several major factory sites, especially in the automotive sector, after being “pinged” as a Covid contact by the app.

Latest figures from the NHS show that more than 500,000 alerts were sent to users of the app in the week to 7 July – a rise of almost 50 per cent on the previous week and the highest figure so far.

A senior minister said the government was “concerned” by the number of people off work, but suggested a planned tweaking to the app’s sensitivity – to reduce the number of people alerted – would not happen for several weeks yet.

“We’re going to give further thought to how [the app] is a proportionate response,” said communities secretary Robert Jenrick on Thursday. “The government is going to be setting out its plans in the coming weeks.”

Unite said some factories are struggling to operate because of app-enforced absences, saying it had been told by one major engine supplier that delays to orders are so severe that work may be permanently moved to China.

The union said the government should not wait until 16 August to allow fully vaccinated adults to avoid self-isolation – warning that failure to make changes before 19 July would lead to mass deletion of the app.

Unite’s assistant general secretary Steve Turner said: “No one is advocating for coronavirus controls to go out the window … But the reports Unite is receiving from our members and their employers are extremely worrying.”

The union leader said: “It is not an exaggeration to say factories are on the verge of shutting and that at some sites hundreds of staff are off work.”

Mr Turner added: “It is clear that something has to be done in time for 19 July, or else people will simply start deleting the app en masse to avoid isolation notices. There will be public health consequences if test and trace becomes seen as a nuisance.”

Reports suggest as many as 700 workers were self-isolating at Nissan’s factory in Sunderland. The car giant would not confirm the number, but said there were serious staff shortages at its biggest UK plant.

“Production in certain areas of the plant has been adjusted as we manage a number of staff being required to self-isolate following close contact with Covid-19,” a spokesman said.

Stephen Phipson, chief executive of Make UK, the body representing UK manufacturers, said that “in some cases, up to 20 per cent of the workforce is now isolating”. Meanwhile, one in five workers in retail and hospitality is estimated to be self-isolating.

The government has rejected calls to bring forward planned changes to self-isolation rules from 16 August to 19 July. But there were hopes the sensitivity of the app could be quickly “tuned” to reduce the number of alerts sent out.

However, it understood that tweaks to how close and how long a person has to be in close contact with someone with Covid before the app “pings” are still several weeks away.

Officials are estimating how many extra infections could result if fewer people are asked by the app to isolate, according to The Times.

NHS leaders have pleaded with ministers to consider a special exemption for health service staff from current self-isolation rules, with some hospitals experiencing serious staff shortages.

Saffron Cordery, deputy chief executive at NHS Providers, told The Independent last week that ministers should create an opt-out for health workers “as soon as possible” to allow staff to ignore the app alerts.

About one in five adults in the UK have deleted the Covid-19 app from their phone, according to a poll by Savanta ComRes. The survey also found that more than a third of young people, aged between 18 and 34, have deleted the app.

A spokesperson for the Department of Health and Social Care said the sensitivity of the app was under constant review. “The app is doing exactly what it was designed to do – informing close contacts of someone who has tested positive for Covid-19 that they are at risk and advising them to isolate.

“As cases continue rising it is vital people are aware of their personal risk so they can make informed decisions on their behaviour to protect those around them.”

Join our commenting forum

Join thought-provoking conversations, follow other Independent readers and see their replies

Comments

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in