Stay up to date with notifications from The Independent

Notifications can be managed in browser preferences.

Met Police to ‘meet more expectations’ under new mental health programme

Police will still attend any incident where there is a risk to life or a risk of serious harm.

John Besley
Tuesday 29 August 2023 00:31 EDT
Metropolitan Police Commissioner Sir Mark Rowley (Jonathan Brady/PA)
Metropolitan Police Commissioner Sir Mark Rowley (Jonathan Brady/PA) (PA Wire)

Your support helps us to tell the story

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.

At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.

The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.

Your support makes all the difference.

The decision to stop police from attending most mental health calls will free officers up to “meet more expectations than we are currently meeting”, the Met Police Commissioner has said.

From October 31, a “clear threshold” for a police response will be introduced to reduce the amount of time officers spend “over-policing” mental health.

Under the new programme – known as Right Care, Right Person – police will still attend any incident where there is a risk to life or a risk of serious harm.

It’s perverse for us to be doing things we aren’t the right people for at the same time there is police work we are not doing

Sir Mark Rowley

In an interview with The Daily Telegraph, Sir Mark Rowley said officers should not be dealing with situations they are not “the right people for”.

He told the paper: “It’s perverse for us to be doing things we aren’t the right people for at the same time there is police work we are not doing.

“They shouldn’t be filling gaps for other services when they could be doing work in the communities and fighting crime.

“Our ability to meet more expectations than we are currently meeting, is partly dependent on how we use our people and having them sidetracked into things that are not core policing work means the public don’t get what they want.

Communities raise very practical stuff around anti-social behaviour, knife crime and things they want us to do better.”

Sir Mark also urged the public to feel confident in reporting any anti-social incident, no matter how small.

He said: “Report it all. We are not going to solve every crime but the pattern of crime matters.

“I think people understand that if I go out to my shed and discover that my lawnmower has gone in the last two or three weeks, that is pretty hard for the police to have much of a hope of solving, but if the police know about it, it goes into patterns of crime.

“Likewise if you report a particular crime we will solve the ones that can be solved quickly. We can give you advice on how to prevent recurrence, we can help you in other ways so all of that matters.

People still want local police officers to deal with their problems and they want a sense that the police care and are reliable.”

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in