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Uber to start offering black cab journeys in London for first time as it recruits ‘hundreds’ of taxi drivers

Group representing drivers accuses Uber of ‘trying to capitalise on success’ of iconic black cabs

Neil Lancefield
Tuesday 28 November 2023 23:06 EST
People in London will be able to order black cabs through Uber from early next year, the app company has announced (Alamy/PA)
People in London will be able to order black cabs through Uber from early next year, the app company has announced (Alamy/PA)

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People in London will be able to order black cabs through Uber from early next year, the app company has announced.

A spokesman for the US-based business said a “small number” of taxi drivers have already signed up to the service and it hopes to recruit “several hundred” by January.

Senior figures in the black cab industry have frequently expressed concerns over the growth of Uber, which has traditionally offered minicab journeys.

Steve McNamara, general secretary of the Licensed Taxi Drivers’ Association (LTDA), which represents taxi drivers, claimed there is “no demand” from passengers for a partnership, and accused Uber of attempting to use black cabs to “reinvigorate their ailing business model”.

Uber and taxis are better together

Andrew Brem, Uber

People who book a taxi through the app will be shown an estimated price but will be charged the fare on the meter plus a £2 booking fee retained by Uber.

Uber said it will not charge new drivers commission for their first six months.

It did not disclose what the fee would be after that period.

Uber’s UK general manager, Andrew Brem, said: “We’re partnering with taxi drivers across the world and the message we are hearing from them is clear: Uber and taxis are better together.

Black cabs are an iconic part of the capital, loved by Londoners and visitors alike, and we are proud to work side by side.

“Partnership is win-win-win: helping London cab drivers earn more, boosting travel options for passengers, and making London’s transport network more efficient.”

Uber said taxi drivers in Paris, New York, Rome and other major cities in 33 countries already provide journeys booked through its app.

Mr McNamara said: “There is no demand for this partnership from the London licensed taxi drivers we represent or our passengers.

“We are not aware of any drivers having been recruited and don’t believe our members will even consider joining the app, given its well-documented poor record on everything from passenger safety to workers’ rights in London.”

He said taxis can already be booked through a range of apps such as Gett, TaxiApp, FreeNow and ComCab.

We have a bright future ahead of us and we do not need a company with a questionable record in London - and which doesn’t share our values - trying to capitalise on our success

Steve McNamara, Licensed Taxi Drivers' Association

He added: “Uber is no longer a concern for our members. Our business is thriving, in part because many of the ride-hailing app’s former customers have realised that black cabs offer a far superior service, at a fair and reasonable price.

“I can only assume that this latest effort represents a last-ditch attempt to reinvigorate their ailing business model.

“We have a bright future ahead of us and we do not need a company with a questionable record in London – and which doesn’t share our values – trying to capitalise on our success.”

But Uber’s announcement was welcomed by business group BusinessLDN.

Deputy chief executive Muniya Barua said: “This new partnership will help Londoners and tourists get around the city more easily by making different travel options available at the tap of a button.

“It will provide cabbies with a steady flow of bookings and it will benefit businesses across the capital by making travel more efficient.”

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