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Former fraudster issues vital warning to anyone selling their old tech

Vicky Shaw
PA Personal Finance Correspondent
Friday 16 February 2024 03:51 EST
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Are you selling old tech online?
Are you selling old tech online? (Alamy/PA)

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As the cost of living crisis continues many people will be selling off items to make some quick cash.

And according to latest research there could be as many as 31 unused working electrical items per household currently gathering dust in the UK.

If youā€™re looking to sell old tech youā€™ll want to make sure it doesnā€™t leave you being preyed on by fraudsters.

Tony Sales, an ex-fraudster who now uses his knowledge to help prevent financial crime, says while there are many positives to re-selling tech, it could be easy to forget just how much of our personal information is sitting on these devices.

Sales, co-founder of crime prevention specialists We Fight Fraud, explains: ā€œMost people are not using Pins or passwords when we take our pictures, for instance of our passwords and our driving licences. The more demanding life is upon us, the more we have to do this stuff. If you donā€™t destroy that information on the device, someone like my old self Tony can come along and get that vital information.

ā€œCredit checks are done on a basic load of information, like your name, your date of birth and your address. Theyā€™re three key pieces of information, and all of those are on a photo of your driving licence. Or a document thatā€™s been sent to you online that has personal information on it.ā€

He says that if you have uploaded information onto devices that youā€™re going to try and sell on or recycle: ā€œYou have to make sure that youā€™re destroying the information first.ā€

Sales adds: ā€œWe all have apps and they include banking apps and all these types of things, so we have to make sure that we get rid of all that information.ā€

Sales suggests keeping ā€˜good cyber hygieneā€™
Sales suggests keeping ā€˜good cyber hygieneā€™

When getting rid of personal information from devices, itā€™s important to make sure itā€™s gone for good ā€“ so it cannot be retrieved again by criminals with the right know-how, who could use it to go on to commit fraud. Sales warns that processes for wiping information on gadgets can vary ā€“ and a standard factory reset on some devices may not be enough.

He suggests people take time to research their device and look at manufacturersā€™ advice. Recycle Your Electricals has also enlisted Salesā€™ help to update its own guide for data deletion on its website.

Sales continues: ā€œIt can take between 10 minutes to an hour to get that information off the device, sometimes itā€™s really quick, sometimes itā€™s a little bit complicated. And I know none of us want to be sitting around doing this stuff, weā€™ve all got better things that we could be doing.

ā€œBut the reality is, if you do that now and spend that vital time right now, you might not have to spend months sorting out the problem that comes because of fraudsters being able to steal your funds from a bank account, from information that was left on a device that you just didnā€™t even realise (was there).

ā€œI really, really cannot enforce enough that it is so important to destroy that information. Always make sure youā€™re destroying and not just deleting your information. Itā€™s about understanding what criminals can attack when it comes to data, and making sure weā€™re all being responsible for our own and getting rid of it. What weā€™ve got to be really conscious of is putting our information into other peopleā€™s hands.ā€

Not everyone is tech-savvy, of course ā€“ but there may be a trusted person in your family who you could ask for help with doing this. And so you donā€™t lose anything vital, itā€™s also important to remember to back up all your important files before signing out of all the accounts on your device, Sales adds. Donā€™t forget to remove any Sims or memory sticks from the device too.

And even if youā€™re not planning to sell your gadgets right now, itā€™s still worth considering how you can keep your personal information safe. Sales suggests keeping ā€œgood cyber hygieneā€, including keeping information on mobiles locked behind passwords and Pins.

Research from Gumtree also indicates that replies on the website for tech such as mobiles and tablets have been exceeding listings ā€“ indicating a strong market for pre-loved gadgets. And selling unwanted tech isnā€™t only good for the bank balance, it can be positive for the planet too.

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