Stay up to date with notifications from The Independent

Notifications can be managed in browser preferences.

NSPCC closes four ChildLine call centres

Jessica Elgot
Sunday 03 July 2011 19:00 EDT
Comments

Your support helps us to tell the story

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.

At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.

The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.

Your support makes all the difference.

Four childline call centres are to close by the end of the month, with telephone services being replaced by online counselling.

Centres in Swansea, Exeter, Leeds and Edinburgh will shut as part of a review of its operations. The NSPCC runs 14 ChildLine call centres and about 400 volunteer counsellors will be affected by the cuts.

Peter Liver, ChildLine director, said: "We are fully committed to working with staff and volunteers to identify suitable redeployment and volunteering opportunities wherever possible for those affected."

The charity hopes to increase online counselling, with an online service replacing the call centre in Leeds.

Join our commenting forum

Join thought-provoking conversations, follow other Independent readers and see their replies

Comments

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in