Public Services: Virgin delays upset minister's triumph
Your support helps us to tell the story
From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.
At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.
The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.
Your support makes all the difference.PETER KILFOYLE, the Public Services minister, was due yesterday to launch a new taskforce to improve quality in public services. He was also to announce that the biggest number yet of government services had won the Charter Mark award - which aims to make organisations more efficient and effective. But instead of trumpeting the achievements of public services he arrived late, embarrassed and furious.
Mr Kilfoyle took the Virgin Railways west coast train from Liverpool to London Euston. He made clear Richard Branson's train service did not have a Charter Mark: "No, they did not apply. They knew they would stand no chance of winning it," he said.
The 508 Charter Mark winners will be announced today.
Join our commenting forum
Join thought-provoking conversations, follow other Independent readers and see their replies
Comments