Stay up to date with notifications from The Independent

Notifications can be managed in browser preferences.

Facebook exec: We do not prioritize engagement over safety

A Facebook executive is pushing back on a whistleblower's claims — supported by the company's own internal research — that the social network’s products harm children and fuel polarization in the U.S. Monika Bickert, Facebook's head of global policy management, told The Associated Press Wednesday that Facebook does not prioritized engagement over safety

Via AP news wire
Wednesday 06 October 2021 21:02 EDT
Facebook Executive Pushback
Facebook Executive Pushback

Your support helps us to tell the story

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.

At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.

The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.

Your support makes all the difference.

A Facebook executive is pushing back on a whistleblower’s claims — supported by the company’s own internal research — that the social network’s products harm children and fuel polarization in the U.S.

Monika Bickert, Facebook’s head of global policy management, told The Associated Press Wednesday that “we do not and we have not prioritized engagement over safety.” Bickert said the reason Facebook researches teen well-being on Instagram is so that the company can build better products and features to support them.

Whistleblower Frances Haugen, however, testified before the Senate Tuesday that Facebook knows that vulnerable people are harmed by its systems and has not made meaningful changes to prevent it. The platform is designed to exploit negative emotions to keep people on the platform, she said.

“They are aware of the side effects of the choices they have made around amplification," Haugen said. "They know that algorithmic-based rankings, or engagement-based rankings, keeps you on their sites longer. You have longer sessions, you show up more often, and that makes them more money.”

Bickert pointed to features and tools Facebook has introduced over the years, such as hiding “like counts” on Instagram “which means when you post something, if you’re a young person, you don’t have to worry about how many people are going to like your post and whether people will see that.”

But Facebook’s own researchers found that hiding like counts did not help make teenagers feel better.

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in