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Delta Air Lines says cancellations continue as it tries to restore operations after tech outage

Airlines, including Delta Air Lines, continued to struggle to restore operations two days after a faulty software update caused technological havoc worldwide and resulted in several carriers grounding flights

The Associated Press
Sunday 21 July 2024 17:38 EDT

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Airlines, including Delta Air Lines, continued to struggle to restore operations two days after a faulty software update caused technological havoc worldwide and resulted in several carriers grounding flights.

Total cancellations within, into or out of the U.S. on Sunday clocked in at 1,461, according to the latest data from FlightAware. Delta and United Airlines topped the cancellations.

Delta Chief Executive Ed Bastian said in a statement Sunday that flight cancellations continued as the airline tried to recover its systems and restore operations. He noted that the pause in Delta’s operations resulted in more than 3,500 Delta and Delta Connection scrubbed flights. Delta has been offering waivers to affected customers.

“The technology issue occurred on the busiest travel weekend of the summer, with our booked loads exceeding 90%, limiting our re-accommodation capabilities,” Bastian wrote. “I want to apologize to every one of you who have been impacted by these events.”

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