Stay up to date with notifications from The Independent

Notifications can be managed in browser preferences.

Troubled SpinVox at centre of American interest

Simon Evans
Saturday 29 August 2009 19:00 EDT
Comments

Your support helps us to tell the story

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.

At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.

The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.

Your support makes all the difference.

SpinVox, the UK's troubled voice-to-text technology group, is being eyed by Nuance, an American speech-recognition software group.

Nuance is believed to be considering a possible tilt for SpinVox, although it's thought any offer is still some distance away.

Nuance, based in Burlington, Massachusetts, is believed to be one of a number of US firms looking at SpinVox, whose service converts mobile phone voicemails into text. Its chief executive, Christina Domecq, recently tapped shareholders for emergency cash. The hedge fund GLG and Martin Hughes, the founder of the hedge fund Toscafund, are both thought to have helped with the £15m call.

According to accounts filed at Companies House, SpinVox lost £49m during 2008, 30 per cent worse than in 2007.

The group's key social media strategist, James Whatley, quit the firm earlier this month amid claims of financial mismanagement and a reliance on call centres at the group.

Bloggers have waged war against SpinVox claiming that the company primarily uses people rather than software to convert voice to text.

Responding to the claims, Ms Domecq recently said that "the majority of calls are fully automated". A spokesman for Nuance declined to comment on "rumour or speculation".

Join our commenting forum

Join thought-provoking conversations, follow other Independent readers and see their replies

Comments

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in