More than 32 million people pestered by PPI claims
Your support helps us to tell the story
From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.
At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.
The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.
Your support makes all the difference.The Government must give regulators more powers to crack down on unscrupulous claims firms that are contacting consumers without permission, Which? has demanded.
Meanwhile, the advice charity has said cold-calling from financial firms should be banned.
Which? spoke out this week after research from Citizens Advice revealed that two-thirds of us – about 32 million people – have received an unwanted telephone call, text, email or letter about payment protection insurance (PPI).
Almost all – 98 per cent of those asked – said that they have never given the companies permission to make contact.
Citizens Advice chief executive Gillian Guy said: "It's completely unacceptable that precious family time, important work meetings and rare opportunities to relax are being ruined by PPI cold calls.
"Nuisance calls aren't just irritating, they're often a sign that the service on offer isn't very good or is actually a scam."
She pointed out that there is a particular problem with claims-management companies with promises made over an unexpected phone call often not fulfilled.
"I want financial-services firms to be banned from cold calling," said Ms Guy.
"That will help consumers identify good firms from the bad. Then if you get a cold call, you'll know it is either a bogus firm or a company not to be trusted," she added.
Join our commenting forum
Join thought-provoking conversations, follow other Independent readers and see their replies
Comments