Your support helps us to tell the story
From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.
At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.
The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.
Your support makes all the difference.US consumers are more satisfied with American cars than Asian models for the first time in a decade, according to a report released August 17.
The American Customer Satisfaction Index, which measures how satisfied consumers are with their purchases, found that although customer satisfaction has declined across the board by 2.4 percent, Detroit's brands showed the smallest drop.
With Japanese and Korean automakers posting far larger declines, homegrown brands are now second only to European models, which have held the lead in terms of average satisfaction since 2008.
The figures suggested the highest satisfaction with Ford models domestically, followed by General Motors - both brands were trailed by Chrysler, which fell between 3 and 5 percent in terms of perception.
Overall, 14 of the 19 largest automakers show some deterioration in customer satisfaction over the past year, said ACSI.
Of the few that managed to hold or improve their position, Nissan made the biggest gain, up 5 percent to match the industry average at 82, while Ford brand GMC shows a smaller improvement, up 2 percent to 84.
Consumer Satisfaction - the top brands in the US
1. Lincoln-Mercury (Ford)
2. Buick (GM)
3. BMW / Mercedes-Benz / Cadillac (GM)
4. Lexus
http://www.theacsi.org
Join our commenting forum
Join thought-provoking conversations, follow other Independent readers and see their replies
Comments