Safari crashing iPhone: Search suggestions feature seems to force phones and Macs to break

The problem appears to be related to the server that would normally give the iPhone its search suggestions

Andrew Griffin
Wednesday 27 January 2016 06:34 EST
Comments
(PHILIPPE HUGUEN/AFP/Getty Images)

Your support helps us to tell the story

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.

At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.

The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.

Your support makes all the difference.

Apple iPhones and Macs around the world are crashing this morning.

Numerous people are reporting that attempting to search in the bar at the top of Safari on iOS and Mac OS devices brings them to a halt, and forces the browsers to quit.

The problem is related to the search suggestions box that comes down when someone is searching, according to iOS developer Steven Troughton-Smith.

That means that it can be fixed by heading to the Safari settings and turning off search suggestions entirely. It also doesn't appear to show in private browsing mode.

The problem appears to be arising because the phones and computers are looking to reach Apple's servers to retrieve the search suggestions, but are unable to do so.

Not all phones and computers appear to be affected by the bug. But that might be because those phones still have the working information collected in their memory — that will be reset periodically or can be forced by enabling Airplane Mode, at which point the problem will probably occur.

Apple released an update for iOS, 9.2.1, this week. It isn't clear if the issue is connected to that new release.

The problem appears to be affecting users across the world.

Join our commenting forum

Join thought-provoking conversations, follow other Independent readers and see their replies

Comments

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in