UK consumer woes will continue through 2024, says Watches of Switzerland

The luxury watches retailer saw UK and European sales fall 4% in the six months to October 29, though US sales lifted 11%.

Holly Williams
Thursday 07 December 2023 04:11 EST
The boss of luxury retailer Watches of Switzerland said he is braced for UK consumer confidence to remain under pressure throughout 2024 as higher interest rates take their toll (PA)
The boss of luxury retailer Watches of Switzerland said he is braced for UK consumer confidence to remain under pressure throughout 2024 as higher interest rates take their toll (PA) (PA Archive)

Your support helps us to tell the story

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.

At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.

The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.

Your support makes all the difference.

The boss of luxury retailer Watches of Switzerland said he is braced for UK consumer confidence to remain under pressure throughout 2024 as higher interest rates take their toll.

Chief executive Brian Duffy said while there were some “encouraging” signs, consumers are continuing to rein in their spending on luxury and jewellery after being battered by a barrage of interest rate hikes, high inflation and falling house prices.

He told the PA news agency: “The past 12 months, UK consumer sentiment has not been positive and confidence has been low.

“We’re not expecting consumer sentiment to really change in 2024 – we don’t think it will get any worse, but it won’t get any better.”

We will continue to expand the number of showrooms to meet demand for all pre-owned luxury watches and are excited by the growth potential in this category

Brian Duffy, Watches of Switzerland

The group saw revenue in the UK and Europe fall 4% in the six months to October 29, though overall sales were buoyed by a more resilient performance in its burgeoning US business, where sales lifted 11% on a constant currency basis.

Despite the US sales boost, which helped overall sales edge 2% higher on a constant currency basis to £761 million, higher costs saw the group’s statutory pre-tax profits slump 20% to £67 million.

Mr Duffy said: “The whole sentiment in the US is much more positive than in the UK and it is an under-developed market for luxury watches.”

The group is focusing growth efforts on the US, which currently accounts for 43% of group-wide sales and is set to be the firm’s biggest market in 2025.

Mr Duffy said the firm is expecting a “decent Christmas season overall” despite consumer confidence woes on these shores, although he said festive sales would come “later this year”, with Christmas Eve falling on a Sunday.

The firm said it is rolling out its new pre-owned watch ranges in the UK and US, which is helping boost availability of products for sale in what is a restricted market for supply.

Mr Duffy said: “Our client registration lists continue to grow, whilst the pre-owned market remains a significant opportunity.

“We are encouraged by the early performance of the Rolex Certified Pre-Owned programme following its launch in the first half in both the US and UK.

“We will continue to expand the number of showrooms to meet demand for all pre-owned luxury watches and are excited by the growth potential in this category.”

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in