Shell plans strategic review of energy supply business which employs 2,000 in UK

The oil giant said it was yet to make any decisions of the future of Shell Energy.

August Graham
Thursday 26 January 2023 12:10 EST
Shell has raised questions about the future of its energy supply business (Alamy/PA)
Shell has raised questions about the future of its energy supply business (Alamy/PA)

Your support helps us to tell the story

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or producing our latest documentary, 'The A Word', which shines a light on the American women fighting for reproductive rights, we know how important it is to parse out the facts from the messaging.

At such a critical moment in US history, we need reporters on the ground. Your donation allows us to keep sending journalists to speak to both sides of the story.

The Independent is trusted by Americans across the entire political spectrum. And unlike many other quality news outlets, we choose not to lock Americans out of our reporting and analysis with paywalls. We believe quality journalism should be available to everyone, paid for by those who can afford it.

Your support makes all the difference.

Oil giant Shell has raised questions about the future of its energy supply business which employs thousands of people in the UK as companies continue to struggle in a tough market.

Shell said it will launch a “strategic review” of Shell Energy, including its operations in the UK, the Netherlands and Germany.

Launched in 2008 as First Utility and bought a decade later by the oil major, Shell Energy employs around 2,000 people in the UK.

It supplies energy to around 1.4 million homes across the country and broadband to around half a million customers.

No decisions have yet been taken on the way forward

Shell

It was not clear what options are being looked at by Shell for the unit. Companies who put their business units up for review often sell or restructure them, but sometimes keep them unchanged.

“No decisions have yet been taken on the way forward and our priority remains to ensure our customers in those countries continue to receive a reliable and affordable energy supply, and to provide support for customers who are struggling with the cost of energy and wider cost-of-living pressures,” Shell said on Thursday.

It added: “We intend to provide an update on the outcome of the review, which is likely to take a number of months, in due course.”

It said that its home energy supply businesses in the US and Australia are not impacted by this review, as well as its business-to-business energy supply unit.

Earlier on Thursday Shell Energy had been told by regulator Ofcom to “get a grip” on its complaints after the business received many more of them than any other broadband provider.

It has been a tough few years for gas and electricity suppliers, with dozens collapsing or being sold.

Energy prices have soared over the past two years, partly due to Vladimir Putin’s decision to launch a full-scale invasion of Ukraine.

The money that companies had to pay to buy energy from the wholesale market increased rapidly. But due to the price cap, the amount they could charge households for that same energy only increased periodically.

Thank you for registering

Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in