‘A whole generation are used to not doing proper work’: Ex-supermarket boss denounces remote work culture

WFH has become common practice in many industries but some are pushing employees to get back to the office

Karl Matchett
Monday 20 January 2025 12:41 EST
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Lord Rose says working from home damages both productivity and personal development
Lord Rose says working from home damages both productivity and personal development (Getty Images)

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The former head of supermarkets Asda, Ocado and Marks & Spencer says remote working is “not proper work” and may be contributing to both poorer personal development and mental health.

Lord Rose told BBC’s Panorama programme that Britain had “regressed” by several years in working practice terms because of the way the nation had embraced hybrid and remote working following the pandemic.

Several companies, particularly those in technology and finance, have ordered staff back into the office full time or more regularly recently, with Lloyds Bank going a step further to announce end-of-year bonuses would be partly determined by office attendance.

Asked whether the UK could continue prioritising remote jobs, the Tory peer explained why his own generation had been better off in both productivity and personal development.

“I don’t believe it can,” he said. “We have regressed in this country in terms of working practices, productivity and in terms of the country’s wellbeing, I think, by 20 years in the last four.

“We are creating a whole generation and probably a generation beyond that of people who are used to actually not doing what I call ‘proper work’.

“I believe that productivity is less good if you work from home. I believe that your personal development suffers, that you’re not going to develop as well as you might if you’ve been in the workplace as long as I have.

“I think lastly, there is a connection, a correlation, yet to be proven no doubt, between the current state of mental health of particularly young people and the number of people who are working away from a workplace. I think it’s bad.”

A survey at the end of 2024 by the Office for National Statistics (ONS) revealed that 26 per cent of people had been hybrid working in the prior week, with 13 per cent fully remote and 41 per cent fully office-based. The other survey respondents had not been working that week.

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