Foo Fighters fans left 'extremely upset' after 'unfair' ticket restriction sees hundreds turned away
Ticket-holders who failed to present a photo ID weren't permitted inside
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Your support makes all the difference.Chaos struck London's O2 Arena last night as hundreds of Foo Fighters fans were turned away from the band's sold-out one-off show.
Ticket-holders who failed to present a photo ID to go with their booking weren't permitted inside the show due to security, arrangements of which the venue claimed were requested by the band.
However, fans - including ones who had travelled hundreds of miles - said no pre-warning of the restrictions had been made.
A spokesman for O2 said: “At the request of the band, all tickets are being verified for tonight’s show at The O2. All fans are required to show proof of ID. This does mean that some who have bought through secondary sites, including our partner Stubhub, may not be able to see the show.
StubHub, who branded the ID policy “unfair” - has since confirmed that ticket-holders denied entry would be eligible for refunds.
“The problem with putting restrictions on tickets is that there are often unintended consequences - many fans will receive tickets as gifts, will have a change of plans, or will want to enter the venue separately from the lead booker, and these restrictions mean that they can be denied entry.
“This is simply not fair for consumers as they have no option to get a refund.”
Following hours of intense complaint, security later relented permitting fans without ID into the arena - however, plenty of fans had already been turned away expressing their disappointment on social media.
Foo Fighters were in London for a one-off show to promote new album Concrete and Gold where they were joined on stage by Rick Astley.
Frontman Dave Grohl appeared on BBC News Wednesday (20 September) where it was revealed Prince Harry once slapped drummer Taylow Hawkins to "wake him up" before a gig.
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