Adele tickets: Fans eagerly queue online 'only to have their card details and personal data compromised'
Sale organiser Songkick says only "limited" account information was viewed
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Your support makes all the difference.The horror of having to sit and press F5 at 8.57am in order to get concert tickets was only made worse for Adele fans this week, when it emerged that some customers' personal data had been breached.
Advance tickets for the record-breaking singer’s worldwide tour were made available on her website Adele.com on Tuesday morning, but showed several would-be customers other fans’ shopping baskets.
“I got through to buying tickets but it came up with someone else's screen with their card details & home address,” Kiran Farmah of Birmingham tweeted.
"Same thing happened to me,” added Michael Crow. “Got through, 4 tickets Glasgow, came up with 2 tickets for London and someone else's name/address."
The pre-sale was organised by Songkick, a spokesperson for which said: "Due to extreme load experienced this morning, some of our customers were incorrectly able to preview limited account information belonging to other customers.
"There's no evidence that this included credit card numbers or passwords. We take the privacy of our users very seriously, and we're looking further into the matter to ensure it doesn't happen again."
A security consultant told the BBC however that "This is the sort of thing which should be impossible, even if the website is very busy.”
Demand for the tour is enormous, with Adele currently being No.1 in pretty much every iTunes chart in the world.
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