Royals and MPs given private HMRC phone line for fast track tax advice
Anger as MPs given access to private faster HMRC tax advice
- Certain groups, including ministers, civil servants, and royals, have access to a fast-track HMRC phone line (PD1).
- This allows them to have tax queries addressed eight times faster than the general public.
- While average wait times for the public are around 18 minutes, VIPs wait less than three minutes.
- The Liberal Democrats criticized the disparity, calling for increased HMRC funding to improve public services and address tax evasion.
- HMRC justified the special line due to security and restricted access to VIP records, noting these individuals have limited access to online services.
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